Barista & Guest Experience Specialist

Bagel Brands; Green Bay (WI); On-site; USD 16,531 - 20,664; Full time

Job summary

Caribou Coffee Operating Company, Inc. in Green Bay, WI is seeking a Team Member to deliver exceptional guest service and craft world‑class beverages. You will engage guests, make recommendations, and support store operations to create memorable day-making experiences.

Responsibilities include taking orders, managing cash, preparing drinks and food per SOP, upholding cleanliness, and collaborating with the team to anticipate guest needs on busy shifts in a fast-paced environment.

Qualifications

• Must be available for early mornings, evenings, some holidays and/or weekends.
• Must be at least 16 years of age.

Responsibilities

• Provide exceptional Guest Service by building relationships and listening to guests.
• Handcraft beverages to Caribou SOP.
• Heat, prepare, and serve Caribou food offerings per SOP.
• Take guest orders, manage cash drawer, and follow cash handling policies.
• Maintain cleanliness and organization to ensure a well‑run store.
• Collaborate with team to anticipate guest needs and priorities of the shift.

Skills

Guest Service

Active Listening

Product Knowledge

Cash Handling

Teamwork

Education

At least 16 years old

Job description

Caribou Coffee Operating Company, Inc. in Green Bay, WI is seeking a Team Member to deliver exceptional guest service and craft world‑class beverages. You will engage guests, make recommendations, and support store operations to create memorable day-making experiences.

Responsibilities include taking orders, managing cash, preparing drinks and food per SOP, upholding cleanliness, and collaborating with the team to anticipate guest needs on busy shifts in a fast-paced environment.