Barista & Guest Experience Specialist

Kroger; Birmingham (AL); On-site; USD 17,000 - 21,000; Part time

Job summary

Kroger in Birmingham, AL is seeking a part-time coffee shop/customer service associate to help customers, prepare beverages, and handle transactions. You will interact with customers, stock products, and follow safety and quality standards to ensure a positive shopping experience.

The role emphasizes excellent customer service, product knowledge, and teamwork in a fast-paced store environment. Prior experience is a plus, and flexibility with shifts is valued.

Qualifications

• Excellent customer service skills.
• Any previous comparable experience.

Responsibilities

• Answer questions regarding products sold within the department and store.
• Prepare beverage selections to recipe and standards and to customer requests.
• Tender transactions using company best practices.
• Offer product samples to help customers discover new items and inform them of coffee shop specials.
• Provide customers with fresh products and correct portion sizes to prevent shrink.
• Recommend coffee shop items to customers to ensure they get what they want.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Practice safety procedures and identify unsafe conditions; comply with food safety regulations.

Skills

Customer service

Job description

Kroger in Birmingham, AL is seeking a part-time coffee shop/customer service associate to help customers, prepare beverages, and handle transactions. You will interact with customers, stock products, and follow safety and quality standards to ensure a positive shopping experience.

The role emphasizes excellent customer service, product knowledge, and teamwork in a fast-paced store environment. Prior experience is a plus, and flexibility with shifts is valued.