Barista & Guest Experience Champion

Ascent Hospitality; Birmingham (AL); On-site; USD 34,385,000 - 45,847,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, vision, life insurance

401k with employer match

Paid PTO

Uniforms provided

Hotel discount program

Job summary

Ascent Hospitality is seeking a passionate Barista to join our team and deliver legendary guest service in a hotel coffee shop environment. You will craft quality beverages, maintain a clean, welcoming space, and connect with guests to ensure an exceptional experience.

The role emphasizes teamwork, reliability, and flexible hours, including early mornings, evenings, weekends, and holidays. Prior barista or food and beverage experience is preferred.

Qualifications

• Strong interpersonal skills.
• Ability to work as part of a team.
• Ability to build relationships.
• Must be able to understand, read, write and speak English above a basic level.

Responsibilities

• Welcome and acknowledge guests per company standards; provide a warm welcome.
• Acts with integrity and promotes company culture.
• Maintain calm demeanor during busy periods to keep operations running smoothly.
• Deliver legendary customer service and respond to customer needs.
• Follow cash handling, safety and security policies.
• Keep workspace clean and organized for team efficiency.
• Provide quality beverages and food products following recipes and sanitation guidelines.

Skills

Strong interpersonal skills

Ability to work as part of a team

Ability to build relationships

English proficiency

Job description

Ascent Hospitality is seeking a passionate Barista to join our team and deliver legendary guest service in a hotel coffee shop environment. You will craft quality beverages, maintain a clean, welcoming space, and connect with guests to ensure an exceptional experience.

The role emphasizes teamwork, reliability, and flexible hours, including early mornings, evenings, weekends, and holidays. Prior barista or food and beverage experience is preferred.