Barista/Front of House Lead

Clover; Newton (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading company as a Barista/Front of House Lead in Newton, MA. This role focuses on creating a fun, customer-driven atmosphere while leading a team. Ideal candidates will have a passion for food and excellent communication skills. Opportunities for growth and a supportive work environment await you.

Benefits

Starting pay of $15/hour, increasing to $16/hour in 6 months

Eligible to participate in the tip pool

Flexible schedule

Full health, vision, and dental benefits for full-time staff

Generous discounts on meals and local food items

$300 referral bonus

Opportunities for cooking classes

Food sourcing trips to coffee roasters and farmers

Qualifications

• 1+ years experience in a customer-facing role.
• Excellent verbal communications skills.
• Passion for food and a willingness to work hard.

Responsibilities

• Engage with customers through order-taking.
• Lead a team through two meals per day.
• Maintain retail inventory and assist in merchandising.

Skills

Customer Service

Communication

Teamwork

Food Knowledge

Job description

Join to apply for the Barista/Front of House Lead role at Clover

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Join to apply for the Barista/Front of House Lead role at Clover

At Clover, we rely on our Barista/Front of House Lead to bring the best example for the front of house staff. The Barista/FOH Lead will be responsible for creating a fun, food focused, customer service driven atmosphere that is unique to each location but also embodies the Clover vision. The ideal candidate will excel at working in a fast-paced restaurant environment and will be responsible for providing a premier experience to customers, building a sense of community within their restaurant, and collecting feedback from customers that will help Clover become a better place. At the core of this role is a deep understanding of the Clover brand and mission. It is about connecting with our customers, leading by example and being genuinely into food and where it comes from!

This job posting is for a Barista/FOH Lead in our Newton, MA location at 835 Washington Street. You will flex to work at the coffee bar/station. At our coffee bar/station, not only do we make beautiful drinks, but we make our own unique coffee syrups (Lavender, Mexican Chocolate, Orange Rind, etc.), and sell various bags of George Howell coffee beans!

The ideal candidate is a huge fan of Clover, loves food and sharing it with others, has excellent verbal communications skills, and is a team-player with a strong work-ethic. Previous customer-facing experience is required.

Duties

Barista/Front of House Leads are required to…

Engage one-on-one with customers through order-taking at their home location

Lead a team of order-takers through two meals per day (eg. Breakfast/Lunch or Lunch/Dinner)

Work with their manager to build sales and improve customer experience

Ability to use electronic systems, such as tablets and our POS systems

Maintain retail inventory and assist in merchandising of our in-store displays where we sell books, packaged foods, cooking equipment, coffee and more

Clean stations and bathrooms, wash dishes, make sure we’re maintaining the ‘Clover Clean’ standard

Able to stand for prolonged periods of time, and repeated walking, bending, stretching and occasional lifting (up to 50lbs), with or without reasonable accommodation

Able to work a varied schedule that includes night and weekends

Most importantly, a desire to learn, grow, and have fun!

Human Resources may invite you to participate in a Practical Interview. This gives you the opportunity to interview us. Applicants experience the job hands on, get to know the staff and gain a better understanding of Clover culture. Additionally, we use the face-to-face interaction as an opportunity to get to know you better

Requirements

Barista/Front of House Leads must have…

1+ years experience in a customer-facing role at Clover or other

Excellent verbal communications skills

A passion for food and a willingness to work hard

A basic understanding of the Clover brand, aesthetics, and friendly customer service skills (voice, tone, etc.)

The ability to thrive in a self-directed, fast-paced, forward-thinking environment

Don’t meet every single requirement? We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be the right candidate for this or other roles.

Clover Food Lab is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.

Benefits

Some of the perks of working for Clover!

$15/hour starting pay, with an increase to $16/hr in 6 months

Eligible to participate in the tip pool, we have awesome tips!

Flexible schedule offering full-time or part-time hours

Full health, vision and dental benefits available to full-time benefit-eligible staff

Generous discounts on Clover meals, apparel, take-home mealboxes, and an array of local food items sold in our stores

A fun and welcoming work environment with supportive management

$300 referral bonus when you refer a friend to Clover!

Opportunity to build a meaningful career - lots of room to grow!

Free Knife Skills 101, 102, 103 classes (custom knife when you pass 102)

Free cooking classes (pickling, soup-making, hot sauce making)

Opportunities to attend food sourcing trips to coffee roasters, farmers, cheese-makers, etc.

Opportunities to attend food development meetings, contribute ideas/recipes to the menu

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

Referrals increase your chances of interviewing at Clover by 2x

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