Barista & Customer Experience Expert

NDM Hospitality Services; Kissimmee (FL); Vor Ort; USD 17.000 - 25.000; Vollzeit

Benefits dieser Stelle

Health Insurance

Dental Insurance

Vision Insurance

Free Life Insurance

401k Plan Available

Discounted Hotel rooms

Employee Development opportunities

Employee appreciation events

Recognition and Rewards Program

Zusammenfassung

NDM Hospitality is seeking a Barista/Food Runner to join a dynamic resort setting. You will craft a range of coffee beverages, greet guests, take orders, and ensure accurate payments while maintaining fast and friendly service.

You will work in a high-energy environment, support inventory, and uphold health and safety standards. Experience in coffee preparation and customer service is preferred, with opportunities for growth.

Qualifikationen

• Previous experience as a barista or in a similar customer service role is preferred.
• Knowledge of different coffee brewing methods and techniques.
• Familiarity with espresso machines, grinders, and other coffee equipment.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong attention to detail and ability to maintain consistency in drink preparation.
• Flexibility to work various shifts, including weekends and holidays.
• Basic math skills for cash handling and order processing.
• Ability to stand for extended periods and lift heavy objects (e.g., bags of coffee beans).

Aufgaben

• Prepare and serve a wide range of coffee beverages following recipes and quality standards.
• Ensure proper grinding, tamping, and extraction for great taste.
• Provide exceptional customer service by greeting customers, taking orders, and processing payments.
• Engage with customers and make recommendations based on preferences.
• Maintain a clean and organized work area and dining space.
• Restock inventory of coffee beans, syrups, milk, and supplies.
• Follow health and safety guidelines for a safe environment.
• Collaborate with team during peak hours for smooth service.
• Stay updated on trends and brewing techniques to enhance the experience.
• Handle inquiries and resolve customer concerns professionally.

Kenntnisse

Barista

Customer service

Espresso

Attention to detail

Cash handling

Tools

Espresso machine

Grinders

Jobbeschreibung

NDM Hospitality is seeking a Barista/Food Runner to join a dynamic resort setting. You will craft a range of coffee beverages, greet guests, take orders, and ensure accurate payments while maintaining fast and friendly service.

You will work in a high-energy environment, support inventory, and uphold health and safety standards. Experience in coffee preparation and customer service is preferred, with opportunities for growth.