Barista & Guest Experience Pro — Benefits Included

NDM Hospitality Services; Kissimmee (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health, Dental, Vision

Free Life Insurance

401k Plan

Hotel room discount

F&B discount

Development opportunities

Employee appreciation events

Recognition and rewards program

Job summary

NDM Hospitality Services at Encore Resort at Reunion near Orlando is seeking a Barista/Food Runner for fast-paced service. You will craft espresso drinks, take orders, process payments, and help guests with menu recommendations.

The role combines coffee expertise with frontline hospitality to deliver an exceptional guest experience. Candidates with barista or customer service background, strong communication, and the ability to work weekends/holidays are encouraged to apply.

Qualifications

• Previous barista or customer service experience preferred.
• Knowledge of coffee brewing methods and espresso equipment.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment and multitask.
• Attention to detail with consistent drink preparation.

Responsibilities

• Prepare and serve coffee beverages including espresso-based drinks.
• Ensure proper grinding, tamping, and extraction for quality taste.
• Provide friendly service, take orders, and process payments accurately.
• Engage customers and offer menu recommendations.
• Maintain a clean and organized work area and station.
• Restock beans, syrups, milk and supplies to avoid shortages.
• Follow health and safety guidelines for sanitation.
• Collaborate with team for smooth operations during peaks.
• Stay updated on coffee trends and brewing techniques.
• Handle inquiries and resolve customer issues professionally.

Skills

Barista skills

Customer service

Cash handling

Food safety

Multitasking

Tools

Espresso machine

Grinders

Job description

NDM Hospitality Services at Encore Resort at Reunion near Orlando is seeking a Barista/Food Runner for fast-paced service. You will craft espresso drinks, take orders, process payments, and help guests with menu recommendations.

The role combines coffee expertise with frontline hospitality to deliver an exceptional guest experience. Candidates with barista or customer service background, strong communication, and the ability to work weekends/holidays are encouraged to apply.