Barista & Customer Experience Specialist | Growth & Benefits

Concord Hospitality Enterprises; Wilmington, Northern (NC, KY); Hybrid; USD 18,000 - 21,000; Full time

Benefits offered by this job

Competitive wages

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short/long-term disability

401(k) with company match

Tuition assistance

Discounted room rates

Training and development opportunities

Job summary

Concord Hospitality Enterprises is seeking a Barista to connect with guests by delivering friendly, enthusiastic, and timely service. You will greet guests, handle transactions, maintain cleanliness, stock supplies, and resolve inquiries with professionalism.

This full-time role offers competitive wages and a comprehensive benefits package. Benefits include medical, dental, and vision insurance, life and disability coverage, 401(k) with company match, tuition assistance, discounted room rates,

Qualifications

• High school diploma or equivalent preferred.
• Prior cashier or customer service experience helpful.
• Basic computer knowledge required.
• Strong interpersonal and communication skills.
• Ability to work varied hours, including weekends.
• Detail-oriented and able to perform repetitive tasks accurately.

Responsibilities

• Provide personalized service and warmly greet guests.
• Maintain cleanliness of work areas and equipment.
• Operate cash registers and handle transactions accurately.
• Stock supplies and monitor inventory levels.
• Address guest inquiries and resolve complaints with professionalism.

Skills

Customer service

Communication skills

Cash handling

Multitasking

Attention to detail

Weekend availability

Education

High school diploma or equivalent preferred

Tools

Cash registers

Job description

Concord Hospitality Enterprises is seeking a Barista to connect with guests by delivering friendly, enthusiastic, and timely service. You will greet guests, handle transactions, maintain cleanliness, stock supplies, and resolve inquiries with professionalism.

This full-time role offers competitive wages and a comprehensive benefits package. Benefits include medical, dental, and vision insurance, life and disability coverage, 401(k) with company match, tuition assistance, discounted room rates,