Barista: Craft Coffee & Delightful Customer Experience

Macy's; Bartlett (TN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is hiring a Barista to create Starbucks coffee beverages and deliver exceptional customer service. Full-time and part-time schedules vary, with weekend shifts required.

You will follow Starbucks standards, maintain a clean work area, and educate customers on craveable food and beverage offerings. Benefit-rich environment includes health coverage, 401(k) match, paid time off and holidays, and opportunities for ongoing learning and leadership development.

Qualifications

• 1-2 years related experience preferred.
• Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Responsibilities

• Demonstrate current and working knowledge of drip coffee, cold beverage, espresso bar, and pastry stations.
• Follows company standards and maintains work area and equipment in accordance with Health Department standards.
• Follows Starbucks Simple Service Steps and Magic Selling skills providing an exceptional customer experience.
• Educate, sample, and serve customers craveable food and beverage products.
• Opens and/or closes area following appropriate checklist and verifies completion with Manager on Duty.

Skills

Customer service

Flexibility

Attention to detail

Reading comprehension

Tools

Cash register

POS system

Job description

Macy's is hiring a Barista to create Starbucks coffee beverages and deliver exceptional customer service. Full-time and part-time schedules vary, with weekend shifts required.

You will follow Starbucks standards, maintain a clean work area, and educate customers on craveable food and beverage offerings. Benefit-rich environment includes health coverage, 401(k) match, paid time off and holidays, and opportunities for ongoing learning and leadership development.