Barista: Craft Coffee & Outstanding Customer Experience

Macy's; Glendale (AZ); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off

Job summary

Macy's is seeking a Barista to prepare Starbucks beverages and provide warm, engaging service to customers. Full-time colleagues typically work 30+ hours per week, with weekend shifts required. Hours are set by business needs, and access to benefits is outlined in corporate policies.

You'll operate beverage stations, follow health and safety guidelines, and work with a team to ensure fast, friendly service. The role emphasizes product knowledge, hospitality, and quality standards.

Qualifications

• 1–2 years related experience preferred.
• Ability to read and interpret instructional documents such as safety rules and operating instructions.
• Ability to work a flexible schedule including weekends and holidays.

Responsibilities

• Demonstrate knowledge of drip coffee, espresso, and beverages.
• Follow health department standards and store policies.
• Provide exceptional customer service per Starbucks service steps.
• Educate, sample, and serve food and beverages to customers.
• Open/close area with a manager on duty verification.
• Maintain stock levels and product presentation.
• Prepare and serve products following recipes and speed standards.
• Maintain hygiene and dress code per company standards.
• Foster an inclusive environment and positive customer interactions.

Skills

Customer service experience

Flexible schedule

Reading procedures

Tools

Cash register

POS system

Job description

Macy's is seeking a Barista to prepare Starbucks beverages and provide warm, engaging service to customers. Full-time colleagues typically work 30+ hours per week, with weekend shifts required. Hours are set by business needs, and access to benefits is outlined in corporate policies.

You'll operate beverage stations, follow health and safety guidelines, and work with a team to ensure fast, friendly service. The role emphasizes product knowledge, hospitality, and quality standards.