Barista: Craft Coffee & Delightful Guest Service

Macy's; McLean (VA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off

Eight paid holidays

Employee Assistance Program

Job summary

Macy's is hiring a Barista to craft Starbucks beverages and deliver caring hospitality with strong product knowledge. Full-time roles involve 30+ hours per week, with weekend shifts required.

The position emphasizes exceptional service, quality beverages, and teamwork within a dynamic retail environment. Join Macy's during peak seasons and daily operations to support store traffic, uphold health standards, and contribute to a welcoming guest experience with merchandise discounts and potential

Qualifications

• 1-2 years related experience preferred.
• Ability to read and interpret safety rules, operating instructions, and procedural manuals.
• Flexible schedule with retail hours, including days, evenings, weekends and/or holidays.

Responsibilities

• Demonstrate knowledge of drip coffee, cold beverages, espresso bar, and pastries.
• Follow Starbucks standards and maintain area and equipment per Health Department rules.
• Provide exceptional customer service using Starbucks Simple Service Steps and Magic Selling skills.
• Educate, sample, and serve customers with craveable beverages and foods.
• Open or close area following checklists and confirm completion with Manager on Duty.
• Maintain stock levels and present products according to standards.
• Prepare and present fresh products following Starbucks recipes and speed requirements.
• Adhere to merchandising and sign guidelines.
• Maintain personal hygiene and professional dress per company, Starbucks, and Health Department standards.
• Perform other duties as needed.

Skills

Customer service

Flexible schedule

Job description

Macy's is hiring a Barista to craft Starbucks beverages and deliver caring hospitality with strong product knowledge. Full-time roles involve 30+ hours per week, with weekend shifts required.

The position emphasizes exceptional service, quality beverages, and teamwork within a dynamic retail environment. Join Macy's during peak seasons and daily operations to support store traffic, uphold health standards, and contribute to a welcoming guest experience with merchandise discounts and potential