Barista - Cabrini Campus

VILLANOVA UNIVERSITY

Northern (KY)

Hybrid

USD 22,000 - 30,000

Full time

48 hours ago

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Job summary

Villanova University seeks a Barista for the Cabrini Campus to deliver exceptional customer service at Holy Grounds. You will operate POS terminals, handle Grub Hub orders in some locations, and maintain a clean, well-stocked kiosk that reflects the Villanova Dining Services standards.

Responsibilities include welcoming customers, preparing drinks to Holy Grounds standards, and actively promoting products while supporting the mission and values of Villanova University.

Qualifications

Excellent communication and interpersonal skills.
Strong customer service skills.
Dress and grooming appropriate for Holy Grounds concept.

Responsibilities

Provides excellent customer service that is efficient, friendly and speedy to Holy Grounds customers.
Operates POS terminals and some locations while others use Grub Hub applications to receive orders.
Maintains the cleanliness and attractiveness of the Holy Ground kiosk by keeping counters and displays cleaned and fully stocked.

Skills

Excellent communication

Strong customer service

Multitasking

Dress and grooming appropriate

Education

High School diploma or equivalent

Tools

Cash register knowledge

POS terminals

Grub Hub applications

Job description

Barista - Cabrini Campus

Schedule during normal operating hours

Sunday - Thursday 4:30pm - 1:30am

Posting Details

Posting Number: 20260438S Position Title: Barista - Cabrini Campus Position Type: Staff Location: Villanova, PA Recruitment Type: Internal/External Applicants Work Schedule: full-time/12-months Avg Hours Week Department: 837-Dining Services- Cabrini Campus

Position Summary

Why work at Villanova?

Join a mission-driven organization. Since Villanova University's founding in 1842, we have been inspired by the values of truth, unity, and love, and are a community dedicated to service to others.
Villanova has been included among the nation's best colleges and universities. VU's inclusion again in U.S. News & World Report's 2025 "Best Colleges" rankings is another indication of the University’s continued prominence and forward momentum.
Villanova's most precious asset is our people. As an employee, you will receive a holistic benefits package, generous paid time off, a competitive retirement savings plan, flexible work options, wellness programs including gym membership, professional development, tuition assistance, and more.

The Barista is responsible for exceptional customer service at Holy Grounds locations which includes defined level of product knowledge, presentation and quality of product, speed of service, sales ability, and good customer relations skills. Responsible for operating Holy Grounds as an independent unit and assuming all the responsibilities with that role since a manager is not present at all times. This person will work with management and co-workers to instill and foster the value of the Villanova Mission Statement and the Dining Services Mission Statement. This person will focus on our Core Values: Safety and Sanitation, Friendly Courteous Service, Quality, Meticulous Attention to Detail, and Safety. All of our associates should improve our systems and overall operation.

Villanova is a Catholic university sponsored by the Augustinian Order. The University is an equal opportunity employer and seeks candidates who understand, respect and can contribute to the University's mission and values.

Duties and Responsibilities

Provides excellent customer service that is efficient, friendly and speedy to Holy Grounds customers. Treat each customer as your highest priority, being mindful of customers who are waiting. Operates POS terminals and some locations while others use Grub Hub applications to receive orders.
Actively shares coffee and tea knowledge while actively selling all products. Advises customers of new coffees or teas or featured items of the week. Prepares all drinks according to Holy Grounds standards.
Maintains the cleanliness and attractiveness of the Holy Ground kiosk by keeping counters and displays cleaned and fully stocked. Makes sure all products are labeled correctly.

Nonessential Job Functions

Assist manager with scheduling of student associates. Responsible for enforcing the uniform standards of all student associates.
Completes the tasks assigned at each shift, ensuring that everything is ready for the next shift.
Enforces and practices all safety and sanitation policies and procedures for Villanova Dining Services.
Monitors customer needs and responds to any concerns or questions in a friendly and courteous manner while resolve the issue immediately.
Perform additional duties and assist with special projects as assigned.

Minimum Qualifications

Formal Education

High School diploma or equivalent required.

Specific Job Knowledge

Interest in coffee required.
Will need to sample and test products for quality assurance.

Minimum Work Experience

Cashiering experience of 1-2 years.

Work Skills

Excellent communication and interpersonal skills
Strong customer service skills.
Dress and grooming appropriate for Holy Grounds Concept.
Able to handle numerous tasks at once.

Preferred Qualifications

Serv Safe certification preferred.
Cash register knowledge is preferred.

Physical Requirements and/or Unusual Work Hours

Ability to lift up to 30 pounds independently.
Ability to sit stand for extended periods.
Ability to push/pull up to 30 pounds independently.
Ability to use various chemicals.
Manual Dexterity.

Closing Information

Posting Date: 09/29/2026 Closing Date (11:59pm ET): Salary Posting Information: $18.98 per hour. Shift differential for qualifying shifts. Salary Grade: 8 Job Classification: non-exempt

References Needed

Minimum Number of References Needed 3 Maximum Number of References Needed 3

Supplemental Questions

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