Campus Barista & Guest Experience Lead

VILLANOVA UNIVERSITY; Northern (KY); Hybrid; USD 22,000 - 30,000; Full time

Job summary

Villanova University seeks a Barista for the Cabrini Campus to deliver exceptional customer service at Holy Grounds. You will operate POS terminals, handle Grub Hub orders in some locations, and maintain a clean, well-stocked kiosk that reflects the Villanova Dining Services standards.

Responsibilities include welcoming customers, preparing drinks to Holy Grounds standards, and actively promoting products while supporting the mission and values of Villanova University.

Qualifications

• Excellent communication and interpersonal skills.
• Strong customer service skills.
• Dress and grooming appropriate for Holy Grounds concept.

Responsibilities

• Provides excellent customer service that is efficient, friendly and speedy to Holy Grounds customers.
• Operates POS terminals and some locations while others use Grub Hub applications to receive orders.
• Maintains the cleanliness and attractiveness of the Holy Ground kiosk by keeping counters and displays cleaned and fully stocked.

Skills

Excellent communication

Strong customer service

Multitasking

Dress and grooming appropriate

Education

High School diploma or equivalent

Tools

Cash register knowledge

POS terminals

Grub Hub applications

Job description

Villanova University seeks a Barista for the Cabrini Campus to deliver exceptional customer service at Holy Grounds. You will operate POS terminals, handle Grub Hub orders in some locations, and maintain a clean, well-stocked kiosk that reflects the Villanova Dining Services standards.

Responsibilities include welcoming customers, preparing drinks to Holy Grounds standards, and actively promoting products while supporting the mission and values of Villanova University.