Barista - Local Grounds Cabrini at Villanova University

Villanova University; Rosemont (PA); On-site; USD 22,000 - 30,000; Full time

Job summary

Villanova University seeks a full-time staff member for Holy Grounds, a campus coffee kiosk in Villanova, PA. You will provide friendly service, operate POS terminals and Grub Hub orders, and ensure the kiosk is clean and well-stocked.

The role requires 1–2 years of cashiering experience, excellent communication, and a readiness to follow safety and sanitation policies; training on coffee equipment will be provided.

Qualifications

• Formal Education: High School diploma or equivalent required.
• Minimum Work Experience: 1–2 years cashiering experience.
• Excellent communication and interpersonal skills are essential.

Responsibilities

• Provides excellent, efficient customer service at Holy Grounds.
• Operates POS terminals and Grub Hub orders; suggests products.
• Maintains cleanliness and stock levels at the kiosk.
• Assist manager with scheduling of student associates and enforce uniforms.

Skills

Excellent communication

Interpersonal skills

Strong customer service

Multitasking

Dress and grooming

Team scheduling assistance

Education

High School diploma or equivalent

Tools

POS systems

Grub Hub

Job description

Position Details:

Position Type: Staff
Location: Villanova, PA
Recruitment Type: Internal/External Applicants
Work Schedule: full-time/12-months Avg Hours Week
Department: 412-Dining Services Operations

Position Summary:

Why work at Villanova? Join a mission-driven organization. Since Villanova University’s founding in 1842, we have been inspired by the values of truth, unity, and love, and are a community dedicated to service to others. Villanova has been included among the nation’s best colleges and universities. VU’s inclusion again in U.S. News & World Report’s 2026 “Best Colleges” rankings is another indication of the University’s continued prominence and forward momentum. Villanova’s most precious asset is our people. As an employee, you will receive a holistic benefits package, generous paid time off, a competitive retirement savings plan, flexible work options, wellness programs including gym membership, professional development, tuition assistance, and more.

Duties and Responsibilities:

• Provides excellent customer service that is efficient, friendly and speedy to Holy Grounds customers. Treat each customer as your highest priority, being mindful of customers who are waiting. Operates POS terminals and some locations while others use Grub Hub applications to receive orders.
• Actively shares coffee and tea knowledge while actively selling all products. Advises customers of new coffees or teas or featured items of the week. Prepares all drinks according to Holy Grounds standards.
• Maintains the cleanliness and attractiveness of the Holy Ground kiosk by keeping counters and displays cleaned and fully stocked. Makes sure all products are labeled correctly.
• Assist manager with scheduling of student associates. Responsible for enforcing the uniform standards of all student associates.
• Completes the tasks assigned at each shift, ensuring that everything is ready for the next shift.
• Enforces and practices all safety and sanitation policies and procedures for Villanova Dining Services.
• Monitors customer needs and responds to any concerns or questions in a friendly and courteous manner while resolve the issue immediately.
• Perform additional duties and assist with special projects as assigned.

Minimum Qualifications:

• Formal Education: High School diploma or equivalent required.
• Specific Job Knowledge: Interest in coffee preferred Will need to sample and test products for quality assurance.
• Minimum Work Experience: Cashiering experience of 1-2 years.
• Work Skills: Excellent communication and interpersonal skills
• Work Skills: Strong customer service skills.
• Work Skills: Dress and grooming appropriate for Holy Grounds Concept.
• Work Skills: Able to handle numerous tasks at once while prioritizing.
• Equipment Knowledge: Will train on all coffee equipment.
• Equipment Knowledge: Preferred - POS and Grub Hub Systems

Preferred Qualifications:

• Serv Safe certification preferred.
• Cash register knowledge is preferred.

Physical Requirements and/or Unusual Work Hours:

• Tools, machinery, and equipment used: Espresso machines, grinders, blenders, and cash registers
• Environmental conditions: Increased noise level around some equipment
• Cleaning chemicals used.
• Physical requirements: Ability to lift up to 30 pounds independently. Ability to sit stand for extended periods. Ability to push/pull up to 30 pounds independently. Ability to use various chemicals. Manual Dexterity.

Closing Date:

11:59pm ET

Salary Information:

$18.98 per hour. Shift differential for qualifying shifts. Salary Grade: 8 Job Classification: non-exempt

References Needed:

Minimum Number of References Needed 3 Maximum Number of References Needed 3