Barista - Cabrini Campus

Villanova University; Lower Merion Township (Montgomery County); On-site; USD 25,000 - 26,000; Full time

Job summary

Villanova University Cabrini Campus is seeking a Barista to deliver exceptional customer service at Holy Grounds. The role operates POS terminals or Grub Hub orders, maintains product knowledge, and supports the dining team in upholding the Villanova Mission and core values.

Qualifications include a high school diploma or equivalent, 1–2 years of cashier experience, interest in coffee, and strong communication.

Qualifications

• High School diploma or equivalent required.
• Interest in coffee required.
• Will need to sample and test products for quality assurance.
• Cashiering experience of 1-2 years.

Responsibilities

• Provides excellent customer service that is efficient, friendly and speedy.
• Actively shares coffee and tea knowledge while selling products.
• Maintains cleanliness and attractiveness of the Holy Ground kiosk and proper labeling.

Skills

Excellent communication

Interpersonal skills

Customer service

Multi-tasking

Dress and grooming

Physical stamina

Education

High School diploma or equivalent

Tools

Cash register knowledge

Serv Safe certification

Job description

Villanova University

Barista - Cabrini Campus

Posting Details

Do you have questions about the application process? If so, please refer to the Applicant FAQ’s.

Posting Number: 20260438S

Position Title: Barista - Cabrini Campus

Position Type: Staff

Location: Villanova, PA

Recruitment Type: Internal/External Applicants

Work Schedule: full-time/12-months

Department: 837-Dining Services- Cabrini Campus

Position Summary:

Why work at Villanova?

• Join a mission-driven organization. Since Villanova University’s founding in 1842, we have been inspired by the values of truth, unity, and love, and are a community dedicated to service to others.
• Villanova has been included among the nation’s best colleges and universities. VU’s inclusion again in U.S. News & World Report’s 2025 “Best Colleges” rankings is another indication of the University’s continued prominence and forward momentum.
• Villanova’s most precious asset is our people. As an employee, you will receive a holistic benefits package, generous paid time off, a competitive retirement savings plan, flexible work options, wellness programs including gym membership, professional development, tuition assistance, and more.

The Barista is responsible for exceptional customer service at Holy Grounds locations which includes defined level of product knowledge, presentation and quality of product, speed of service, sales ability, and good customer relations skills. Responsible for operating Holy Grounds as an independent unit and assuming all the responsibilities with that role since a manager is not present at all times. This person will work with management and co-workers to instill and foster the value of the Villanova Mission Statement and the Dining Services Mission Statement. This person will focus on our Core Values: Safety and Sanitation, Friendly Courteous Service, Quality, Meticulous Attention to Detail, and Safety. All of our associates should improve our systems and overall operation.

Villanova is a Catholic university sponsored by the Augustinian Order. The University is an equal opportunity employer and seeks candidates who understand, respect and can contribute to the University’s mission and values.

Duties and Responsibilities

ESSENTIAL JOB FUNCTIONS:

1. Provides excellent customer service that is efficient, friendly and speedy to Holy Grounds customers. Treat each customer as your highest priority, being mindful of customers who are waiting. Operates POS terminals and some locations while others use Grub Hub applications to receive orders.
2. Actively shares coffee and tea knowledge while actively selling all products. Advises customers of new coffees or teas or featured items of the week. Prepares all drinks according to Holy Grounds standards.
3. Maintains the cleanliness and attractiveness of the Holy Ground kiosk by keeping counters and displays cleaned and fully stocked. Makes sure all products are labeled correctly

NONESSENTIAL JOB FUNCTIONS:

1. Assist manager with scheduling of student associates. Responsible for enforcing the uniform standards of all student associates.
2. Completes the tasks assigned at each shift, ensuring that everything is ready for the next shift.
3. Enforces and practices all safety and sanitation policies and procedures for Villanova Dining Services.
4. Monitors customer needs and responds to any concerns or questions in a friendly and courteous manner while resolve the issue immediately.
5. Perform additional duties and assist with special projects as assigned

Minimum Qualifications

Formal Education:

• High School diploma or equivalent required.

Specific Job Knowledge:

• Interest in coffee required.
• Will need to sample and test products for quality assurance.

Minimum Work Experience:

• Cashiering experience of 1-2 years.

Work Skills:

• Excellent communication and interpersonal skills
• Strong customer service skills.
• Dress and grooming appropriate for Holy Grounds Concept.
• Able to handle numerous tasks at once.

Preferred Qualifications

• Serv Safe certification preferred.
• Cash register knowledge is preferred.

Physical Requirements and/or Unusual Work Hours

• Ability to lift up to 30 pounds independently.
• Ability to sit stand for extended periods.
• Ability to push/pull up to 30 pounds independently.
• Ability to use various chemicals.
• Manual Dexterity.

Special Message to Applicants

SCHEDULE during normal operating hours:

Sunday – Thursday 4:30pm – 1:30am

Posting Date: 09/29/2026

Closing Date (11:59pm ET):

$18.98 per hour. Shift differential for qualifying shifts.

Salary Grade: 8

Job Classification: non-exempt

References Needed

Minimum Number of References Needed: 3

Maximum Number of References Needed: 3

Supplemental Questions

1. * How did you first hear of this employment opportunity?
   • Indeed.com
   • Higheredjobs.com
   • LinkedIn
   • Glassdoor
   • Chronicle Vitae
   • Academic Keys
   • PA CareerLink/JobGateway
   • Professional Affiliation/Trade Website
   • Diversity Association/Publication Website
   • Advertisement in Academic or Professional Publication
   • Referred by a current employee
   • Referred by a friend, family member, or former employee
   • Heard about it at a conference or career fair
   • Browsing the Villanova website
   • Cabrini University employee
   • Other
2. * If your answer to the above question is "Other", please specify the source below. If this question does not apply to you, enter N/A.

   (Open Ended Question)

Documents needed to complete your application

Required Documents

1. Cover Letter / Letter of Interest
2. Resume / Curriculum Vitae

Optional Documents

Equal employment opportunity, including veterans and individuals with disabilities.

PI287406287