Barista & Cashier at Luxury Resort — Guest-Driven Service

Omni Hotels & Resorts; Florida; On-site; USD 17,000 - 21,000; Full time

Job summary

Omni Amelia Island Resort & Spa is seeking a friendly and motivated Barista to provide quick, efficient, and professional service to guests. You will restock merchandise, keep the coffee bar clean, and ensure guest satisfaction while working with team members across departments.

Responsibilities include effective guest communication, precise cash handling, and maintaining proper beverage preparation standards.

Qualifications

• Minimum 1 year customer service experience in food/beverage and/or retail. Previous coffee house and/or hotel experience preferred.
• Previous cash handling and face-to-face customer service experience required.
• Ability to accurately input information into MICROS.
• Ability to handle stressful situations with a calm and welcoming demeanor.
• Ability to work cohesively with co-workers within and outside of your department.
• Ability to prioritize, organize and follow up on guest requests in a fast-paced environment.
• Must be TABC & Food Handler certified.
• Must be able to work a variety of shifts, including weekends and holidays.
• Move, lift, carry, push, pull, and place objects weighing up to 50 pounds; frequent bending, reaching overhead, and twisting; stand or walk for extended periods.

Responsibilities

• Must be able to communicate effectively with guests and associates.
• Must listen to, understand, and clarify concerns raised by guests and co-workers.
• Maintain professionalism in all situations.
• Work well in stressful, high-pressure situations.
• Ensure lobby public areas are maintained in liaison with housekeeping.
• Assist with monthly inventory and keep a clean workspace.
• Follow proper procedures for accepting credit cards and checks.

Tools

MICROS

Job description

Omni Amelia Island Resort & Spa is seeking a friendly and motivated Barista to provide quick, efficient, and professional service to guests. You will restock merchandise, keep the coffee bar clean, and ensure guest satisfaction while working with team members across departments.

Responsibilities include effective guest communication, precise cash handling, and maintaining proper beverage preparation standards.