Barista (40 hrs - Rotating Shift)

Johns Hopkins Hospital; Maryland; On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Tuition reimbursement

Paid Time Off (PTO)

Medical benefits

Job summary

Johns Hopkins Hospital in Baltimore, MD is seeking a Barista to prepare and serve coffee and beverages at the hospital kiosk. You will take orders, make drinks, and ensure timely service to patients, visitors and staff.

Requires a High School Diploma or GED; barista certification; strong customer service and cash handling skills. Duties include POS transactions, sanitation, stocking, and opening/closing the shop on rotating shifts, with weekends required.

Qualifications

• High School Diploma or GED equivalent.
• Excellent customer service and effective communication.
• Cash handling and POS experience.

Responsibilities

• Take coffee, beverages and food orders accurately.
• Prepare and serve beverages and sandwiches/pastries.
• Accurately process transactions through POS with correct cash handling.
• Provide samples when necessary and maintain a sanitary work environment.
• Generate customer satisfaction and respond quickly to concerns.
• Communicate complaints to the manager and follow health and sanitation standards.

Skills

Customer service

Cash handling

Food safety

Education

High School Diploma or GED

Job description

Requisition #:674615 Location:Johns Hopkins Hospital, Baltimore, MD 21287 Category:Support Services (Services/Trades) Schedule:Rotating Shift Employment Type:Full Time

Tired of not advancing? We have tuition reimbursement. We also offer Paid Time Off - PTO!

Position Summary

The Barista is responsible for preparing and serving coffee and other beverages to customers in hospital kiosk. Will take customers' orders, make drinks and provide timely service to customers.

Education/Experience

High School Diploma or GED equivalent

Knowledge/Skills

Excellent customer service skills Ability to exchange information on factual matters, greet visitors, and explain medical center policies in terms of cash handling, food preparation and safety if applicable. This type of interaction requires courtesy and tact when dealing with patients, visitors and staff.

Required Licensure, Certification, On-going Training

Barista, specialty drink certification, or equivalent required

Duties

• Take coffee, other beverages and food orders accurately.
• Prepare and serve beverages and sandwiches and pastries.
• Accurately process transactions through POS and while using correct cash handling.
• Provide samples when necessary.
• Maintain sanitary work environment.
• Generate customer satisfaction; respond quickly and appropriately to customer concerns.
• Communicate customer complaints/concerns to manager.
• Follows health, safety, and sanitation standards for all products at all times.
• Stocks and maintains sufficient levels of food, paper goods, and other products to assure a smooth service period.
• Handles, stores, and rotates all products properly.
• Assists in food prep and packing assignments during off-peak periods as needed.
• Opens and/or closes the shop as needed.
• Follows the opening/closing checklist, assisting others as needed. Clean floors, counters, equipment as directed.

Shift

Full Time (40 hours)

Rotating Shift

Weekends Required: Yes

Non-Exempt

We have a robust benefits package which includes medical, dental, vision, 401K. For additional information please go to: https://jhh.mybenefitsjhhs.com