Barback - Full-Time

PENN Entertainment; Hartford (CT); On-site; USD 10,000 - 60,000; Full time

Job summary

An exciting opportunity awaits at a forward-thinking entertainment company where you can thrive in a dynamic environment. Join a passionate team dedicated to providing exceptional service and fostering a fun atmosphere for guests. You will play a vital role in ensuring a memorable experience for visitors while promoting community engagement through various events. With a focus on career growth and well-being, this position offers competitive rewards and benefits, making it an ideal choice for those looking to blend work with enjoyment. If you are ready to make a difference and bring your best to the table, we want to hear from you!

Benefits

Day-One Medical Coverage

401(k) Matching

Annual Performance Bonus

Paid Time Off

Qualifications

• Excellent customer service and communication skills are essential.
• Must be able to work in a fast-paced, crowded environment.

Responsibilities

• Provide fast, friendly, professional service to guests.
• Maintain cleanliness and safety standards at the bar.
• Promote positive community influence and participate in events.

Skills

Customer Service

Communication Skills

Ability to Work in Crowded/Noisy Environments

Visual and Oral Cue Response

Education

High School Diploma or equivalent

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• Responsible for fostering a fun environment
• Responsible for being a gracious host to all guests and co-workers
• Responsible for promoting a positive influence in the community and participating in company-sponsored events
• Provides fast, friendly, professional service to casino guests, beverage servers, and bartenders
• Monitors guest consumption of alcohol and intervenes as needed according to guidelines
• Serves as ambassador of goodwill while working and at customer and public relations functions
• Promotes casino events and programs
• Provides personalized service and uses guest name
• Resolves service problems according to guidelines
• Works well with others, especially beverage servers, bartenders, other barbacks, beverage supervisors, and casino supervisors
• Maintains par levels of operating supplies and equipment for each bar, obtaining replacement stock from warehouse inventory in accordance with procedure
• Places liquors, fruits, glassware, linen, silverware, paper supplies, and sundries in their designated places following established storage guidelines and safety procedures
• Replaces empty draught beer kegs as required
• Slices and pits fruit, and fills ice bins with crushed or cubed ice from designated ice machines
• Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures
• Removes and properly disposes of all debris accumulated at the bar in accordance with department procedures
• Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station
• Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.

BRING US YOUR BEST.

• High School Diploma or equivalent.
• Read, write legibly, understand and speak English.
• Excellent customer service/communication skills.
• Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.
• Must meet professional appearance standards as prescribed by company policy.
• Must be able to respond to visual and oral cues.
• Able to work in constricting areas.
• Able to tolerate second-hand smoke, noise, bright lights.
• Able to work at a fast pace in often crowded/noisy environment.

STARTING SALARY

$17.50 per hour

Equal Opportunity Employer