Bar Support Staff

CRUX FERMENTATION PROJECT LLC; Bend (OR); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

CRUX Fermentation Project LLC in Bend, Oregon seeks an upbeat Pub Runner / Bar Support Staff to deliver exceptional guest experiences and support a vibrant bar and outdoor spaces.

You will assist with cleaning, running food and drinks, and keeping outdoor guest areas welcoming. The role emphasizes teamwork, reliability, and flexibility, with opportunities for growth within the brewery’s hospitality team.

Qualifications

• Must have excellent customer service and a friendly demeanor.
• Able to work efficiently in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Must be able to lift and carry glassware and supplies.
• Reliable, punctual and able to work flexible hours including evenings and weekends.
• Hospitality or bar support experience is a plus but not required.

Responsibilities

• Set-up and close-down tasting room by assigned check lists.
• Know our food menu and ingredients.
• Know beer menu and styles; read beer sheets and develop knowledge of beers on tap.
• Attend monthly educational and training meetings.
• Assist servers and bartenders by running items from the bar or window.
• Operate with the full hands in and full hands out motto.
• Communicate with guests at the front door about Crux Fermentation Project service.
• Develop knowledge of the brewery history and owners.
• Pay attention to visually intoxicated persons and report to staff.
• Arrive on time and check in with the lead on duty.
• Communicate with floor supervisor if a guest may be unhappy.
• Provide parking directions when assigned.
• Assist brewers with packaging shifts as needed.
• Other duties as directed.

Skills

Customer service

Fast-paced

Team player

Flexible schedule

Interpersonal skills

Education

High School Diploma or GED

OLCC Permit

Oregon Food Handler

Job description

Description

Bar Support Staff

Join the vibrant team at Crux Fermentation Project, one of Central Oregon’s most popular breweries, where you will play a vital role in delivering exceptional customer service and ensuring a memorable experience for our guests. As a Pub Runner / Bar Support Staff, you will be an integral part of our dynamic environment, contributing to the smooth operation of our bar and outdoor spaces while fostering a welcoming atmosphere.

Key Responsibilities

- Assist with cleaning and sanitizing glassware in the bar area to maintain high standards of cleanliness and hygiene

- Serve as a runner, delivering food and beverages promptly to guests both inside and on the lawn

- Support outdoor guest areas by helping keep fire pits maintained and ensuring outdoor spaces are welcoming and comfortable

- Assist guests with parking and provide friendly, attentive service throughout their visit

- Perform general cleaning and organization duties to uphold the cleanliness and safety of the work environment

- Support other team members with additional assigned duties as needed to ensure smooth operations

Skills and Qualifications

- Excellent customer service skills with a friendly, professional demeanor

- Ability to work efficiently in a fast-paced environment

- Strong organizational skills and attention to detail

- Ability to lift and carry items such as glassware and supplies

- Reliable, punctual, and able to work flexible hours, including evenings and weekends

- Previous experience in hospitality, bar support, or outdoor event support is a plus but not required

- Ability to work well as part of a team and independently when needed

At Crux Fermentation Project, we celebrate craft culture and foster a fun, inclusive work environment. We offer competitive wages, a steady flow of guests providing generous tips, and opportunities for growth within our team. Join us and become part of a passionate community dedicated to quality, creativity, and exceptional guest experiences.

Requirements

ESSENTIAL JOB DUTIES AND FUNCTIONS FOR Pub Runner / Bar Support Staff (Performed with or without reasonable accommodation)

• Set-up and close-down tasting room by assigned check lists
• Know our food menu and ingredients
• Know beer menu and pay attention to color of beer. Understand beer styles. Read the beer sheets and develop a knowledge of our beers on tap
• Attend monthly educational and training meetings
• Assist servers and bartenders by running food in the window or drinks from the bar
• Operate with the full hands in and full hands out motto
• Communicate with guests at the front door and beyond how service works at Crux Fermentation Project
• Develop a complete knowledge of the history of the brewery and owners
• Pay attention to visually intoxicated persons and communicate to all service staff. Know and use the tools in watching for and identifying visually intoxicate people
• Arrive on time and ready to work. Ready to work is checking in with the lead on duty and other staff to know where you are needed first.
• Communicate with a floor supervisor if a guest may be unhappy.
• Provide parking direction when assigned.
• Assist brewers with packaging when assigned packaging shifts as needed.
• Other duties as directed.

QUALIFICATIONS FOR Pub Runner / Bar Support Staff

• Passion – for the craft industry
• Enthusiastic, Energetic & Self-Motivated
• Organized – with excellent time management skills
• Team Player – with strong interpersonal and communication skills
• Interpersonal Skills – ability to actively listen and cooperatively solve problems, relates well to others
• Personal Integrity – exhibits a high degree of professionalism and commitment to following through and achieving results
• Effective Communicator – possesses strong verbal communication skills
• Results Focused – self-motivated, works as hard and long as needed to achieve results

EDUCATION & EXPERIENCE FOR Pub Runner / Bar Support Staff

• High School Diploma or GED
• Food Service experience, preferably with a Brewery-restaurant

JOB REQUIREMENTS FOR Pub Runner / Bar Support Staff

• Proof of eligibility to work in the United States
• Certifications: OLCC Service Permit, Oregon Food Handler
• Drug Free
• Reliable transportation for work
• Ability to work a flexible schedule including evening, weekends, and holidays

PHYSICAL REQUIREMENTS

• Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently
• Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis
• While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat)
• Must be able to work in hot, cold, and wet environments
• Must be able to lift 25-50 lbs.