Restaurant Host - Portland area

Concept Entertainment Group; Tigard, Hillsboro (OR, OR); On-site; USD 18,525 - 26,384; Part time

Job summary

Concept Entertainment Group is seeking Hosts / Hostesses to join their team at Thirsty Lion Gastropub in Hillsboro, OR. The role includes preparing the host desk, engaging guests positively, and ensuring a great customer experience in a fast-paced environment.

Candidates should possess a valid food service permit, excellent customer service skills, and a team-oriented attitude.

Qualifications

• Must obtain a valid food service permit.
• Ability to perform essential functions with or without accommodation.
• Must consistently arrive well-groomed and in proper uniform.

Responsibilities

• Prepare host desk area before shift.
• Knowledge of all food and beverage menus.
• Engage guests positively during interactions.

Skills

Customer service

Food service knowledge

Basic mathematics

Positive attitude

Teamwork

Tools

Open Table program

Job description

Job Details

Location: Thirsty Lion Gastropub Tanasbourne - Hillsboro, OR 97124

Salary: $16.30 Hourly

Role Overview

Thirsty Lion is searching for Hosts / Hostesses to join our growing team!

Thirsty Lion combines warm and inviting environment with an eclectic menu featuring a variety of multi-cultural cuisines and from‑scratch cooking with a commitment to local, seasonal ingredients and bold flavors.

At the bar, a wide range of local craft beers are available, and cocktails are crafted with fresh fruit purees, juices, and premium liquors, while wines come in 25 varieties. Enjoy a craft brew and meal while watching the game on one of the flat screens amidst an open kitchen, central bar and a patio that soaks up the sun.

Thirsty Lion’s mission is to evolve the gastropub business by creating a place where friends and family can come together, celebrate life and enjoy hand‑crafted food, beer and cocktails.

Thirsty Lion was established in Portland, Oregon and currently has 12 locations in Oregon, Arizona, Colorado and Texas with plans to continue growth nationwide.

Our employees are the greatest contributor to our growth and success; dedicated employees make the difference and are the ambassadors between our brands and our guests.

If you are passionate about the restaurant industry and are looking for a great company to continue your career with, apply today!

Specific Job Knowledge

The individual must possess the following knowledge, skills and certification. Must be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation. The individual must also follow all appropriate Company policies and procedures outlined in the department training manual and employee handbook.

Essential Functions

• Able to obtain a valid food service permit.
• Consistently arrives to work as scheduled, prepared to assume shift responsibilities.
• Consistently arrives to work well‑groomed and in proper uniform. Must be willing to purchase appropriate attire.
• Prepares host desk area so that it is ready at scheduled time.
• Is knowledgeable of all food and beverage menus, specials, soups, seasonal beers and drinks, prior to starting the shift.
• Follows all steps of service as outlined in the department training manual.
• Accurately and timely enters all to‑go food and beverage orders into the POS with minimal errors.
• Consistently takes an unsolicited approach to teamwork by helping other employees to ensure guest satisfaction.
• Follows all Company accounting policies and procedures regarding cash, credit card and gift card transactions.
• Follows all Company accounting policies and procedures regarding discounts, promos and employee meals.
• Able to perform basic mathematics.
• Engages guests, coworkers and managers with a positive, friendly, outgoing and professional approach during all interactions.
• Begin conversations with guest and engages them while seating.
• Ensures each guest is taken care upon entering the building to leaving the building.
• Is knowledgeable of the Company’s products, services, current promotions and recurring events.
• Willingly, and with positive attitude, follows direction of all management and supervisors, including additional requests for side work, cleaning, etc.
• Follows State Liquor laws and Company policies regarding the service of any alcoholic beverage and enforcement of ordinances and laws.
• Attends all on‑going food, bar or service trainings, when scheduled.
• Complies with, and supports, all policies set forth by the Company employee handbook and the department training manual.
• Keeps china/glass breakage to a minimum.
• Able to use “Open Table” program efficiently.

Working Conditions and Environment

• Must be able to work a variety of scheduled shifts, based on the needs and volume of the operation (example: late hours, holidays, weekend, etc).
• Must consistently be friendly and outgoing toward guests, management, and co‑workers.
• Must work well in a fast paced environment.
• Must work well under pressure.
• Demonstrates good time management skills and multitasking skills.
• Follows Company and state safety guidelines to provide a safe working environment.

Physical Requirement in a Typical Day

• Must be able to continuously stand, walk and lift up to 10 pounds.
• Must be able to frequently bend.
• Will be occasionally sitting, kneeling, and lifting up to 20 pounds.
• Will seldom be squatting, climbing, pushing, pulling, and reaching overhead.

Qualifications