Bar Operations Leader & Guest Experience

LOGAN; Illinois; On-site; USD 45,000 - 65,000; Full time

Job summary

LOGAN is seeking a Bar Manager to oversee daily bar operations, staff, inventory, and guest satisfaction, while ensuring compliance with alcohol regulations and cost controls.

You will lead and train bar staff, build relationships with guests, drive revenue growth, and maintain a safe, productive work environment through coaching and policy adherence. This role requires strong leadership, excellent communication, and the ability to handle high paced service while promoting a positive brand image.

Qualifications

• High school diploma or GED certificate.
• 3+ years of restaurant experience.
• Supervisory experience.
• Strong leadership and management skills.
• Excellent communication.
• Follows direction with focused attention.
• Ability to positively motivate employees to work as a team.
• Maintains a calm, tactful demeanor when dealing with difficult situations.

Responsibilities

• Ensure consistent, high-quality beverages are served to customers.
• Manage and track inventory to ensure adequate stock.
• Create a welcoming environment for guests and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Regularly review product quality and research new vendors.
• Train and supervise bar staff so they are knowledgeable about product and policies.
• Oversee the cleanliness of the bar area while being alert for possible health hazards and regulation violations.
• Manage the restaurant’s good image and suggest ways to improve it.
• Control operational costs and identify measures to cut waste.
• Deliver superior service and maximize customer satisfaction.
• Continuously touching tables and getting to know guests.
• Train and develop team members to ensure competency and high standards of customer service.
• Train, motivate, and mentor team members by providing guidance, coaching, and performance feedback to foster a positive work environment and promote employee development.
• Ensure compliance with sanitation and safety regulations.
• Adhere to ServSafe Alcohol, Food, OSHA, and HACCP standards.
• Safeguarding their team members and facility by ensuring all Safety & Security Policies are adhered.
• Maintain relationships with vendors/ suppliers to ensure timely and cost-effective deliveries.
• Have a general understanding of budgets and how to analyze sales data to meet revenue goals while controlling cost from food waste and labor.
• Assist General Managers in overseeing the proper handling of cash including accurate DSR, petty cash, and making bank deposits and logging all deposits using the Cash Deposit Log.
• Manage day-to-day operations of the restaurant, including opening and closing procedures, staff scheduling, and shift management.
• Uphold company policies, procedures, and values, promoting a positive brand image and culture of excellence among team members.
• Monitor food and beverage preparation, presentation, and quality standards, ensuring compliance with recipes, portion sizes, and food safety regulations.
• Ensure all facilities concerns are reported to the General Manager and submit maintenance/repairs through the proper channels.

Skills

Leadership

Communication

Supervisory experience

Customer service

Education

High school diploma or GED

Job description

LOGAN is seeking a Bar Manager to oversee daily bar operations, staff, inventory, and guest satisfaction, while ensuring compliance with alcohol regulations and cost controls.

You will lead and train bar staff, build relationships with guests, drive revenue growth, and maintain a safe, productive work environment through coaching and policy adherence. This role requires strong leadership, excellent communication, and the ability to handle high paced service while promoting a positive brand image.