Bar Manager

Palm House; Florida; On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Bar Manager to lead beverage operations and staff in a vibrant hospitality setting. This role involves ensuring exceptional customer service, managing inventory, and adhering to all legal obligations while promoting the lounge and planning menus. The ideal candidate will have a strong background in beverage management, excellent training skills, and a passion for guest satisfaction. Join a dynamic team and play a crucial role in enhancing the guest experience while maintaining operational excellence.

Qualifications

• Proven experience in beverage management and staff supervision.
• Strong understanding of liquor laws and inventory control.

Responsibilities

• Oversee daily beverage operations and staff management.
• Ensure compliance with beverage policies and maintain inventory.

Skills

Beverage Management

Customer Service

Inventory Control

Staff Training

Budget Management

Education

High School Diploma

Bartending License

Job description

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Job Overview

Responsible for beverage operations and staff on a daily basis. Areas of responsibility include beverage service in the Restaurants/Bars and Room Service. Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations professionally and consistently. Determines training needed to accomplish goals and implements training plan. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.

Key Responsibilities

Managing Beverage Operations:

• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up, and hands-on management.
• Implements agreed-upon beverage policy and procedures throughout the property.
• Manages in compliance with all applicable beverage and liquor laws.
• Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.
• Monitors adherence to all liquor control policies and procedures.
• Attends pre- and post-convention meetings as needed to understand group needs.
• Comprehends budgets, operating statements, and payroll progress reports as needed to assist in the financial management of the department.
• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.
• Ensures compliance with all beverage policies, standards, and procedures.
• Maintains food handling and sanitation standards.
• Manages inventories according to budget and business levels.
• Assists with developing menus and promotions as necessary.

Leading Beverage Team

• Trains staff on liquor control policies and procedures.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Coordinates with local law enforcement and emergency services as needed.
• Communicates critical information to the beverage staff regarding each event.

Ensuring Exceptional Customer Service

• Provides excellent customer service.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds effectively to guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Provides feedback to individuals in an effort to improve service performance.
• Reviews comment cards and guest satisfaction results with employees.

Managing Human Resource Activities

• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in the development and implementation of corrective action plans.

Licenses or Certificates

Ability to obtain any government-required licenses or certificates.

Grooming

All employees must maintain a neat, clean, and well-groomed appearance. (Specific standards are available).

Other

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, seasonality, rush jobs, or technological updates).

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Hotels and Motels