Bar Lead: Craft Cocktails & Guest Experience Lead

Freehand hotel; Chicago (IL); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical insurance through Anthem Blue 

Dental insurance through Anthem Blue

Vision insurance through EyeMed

Vacation, Sick and Holiday programs

Pet insurance through ASPCA

401(k) with matching

Hotel room discounts

YouDecide discounts

Job summary

HEI Hotels & Resorts proudly operates the Freehand Chicago, where the bartender role focuses on delivering hospitable guest service while maintaining bar setup, stock, and beverage quality. You will greet guests, prepare drinks to standard recipes, and ensure accurate POS transactions with timely cash handling.

Hospitality experience and strong communication are essential, as is the ability to work as part of a fast-paced team and adhere to all safety and alcohol-service guidelines.

Qualifications

• Hotel experience preferred.
• Must communicate well with guests.
• Basic knowledge of food and beverage preparation and service of various alcoholic beverages.
• Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges.

Responsibilities

• Maintains proper and adequate set-up of the bar on a daily basis, stocking beer, wine, spirits, and bar supplies.
• Maintains stock and garnishes, juices, and perishables to ensure product quality.
• Greets guests, promotes and documents orders; mixes and presents drinks per standard recipes.
• Inputs orders into POS and balances each guest check; handles cash, verifies charges, and records transactions.
• Locks and stores all beverages and equipment; deposits cash and secures bank.
• Abide by State, Federal and Corporate requirements for serving alcohol; perform other duties as assigned.

Skills

Hotel experience

Guest communication

Alcoholic beverage service

Cash handling

Mathematical skills

Job description

HEI Hotels & Resorts proudly operates the Freehand Chicago, where the bartender role focuses on delivering hospitable guest service while maintaining bar setup, stock, and beverage quality. You will greet guests, prepare drinks to standard recipes, and ensure accurate POS transactions with timely cash handling.

Hospitality experience and strong communication are essential, as is the ability to work as part of a fast-paced team and adhere to all safety and alcohol-service guidelines.