Craft Cocktail Bartender - Guest Experience Pro

Freehand hotel; Chicago (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical and Dental

Vision Insurance

Vacation & Holidays

Pet insurance

401(k) with match

Hotel room discounts

YouDecide discounts

Job summary

HEI Hotels & Resorts is seeking a bartender at Freehand Chicago to deliver hospitable guest service and craft drinks using standard recipes. You will manage bar setup, stock and garnishes, and engage guests with menu knowledge.

The role requires strong communication, cash handling, and POS proficiency, with daily responsibilities spanning order input, guest greeting, and routine bar maintenance in a hotel setting.

Qualifications

• Hotel experience preferred.
• Must communicate well with guests.
• Basic knowledge of food and beverage preparation and service of various alcoholic beverages.
• Basic mathematical skills for cashier duties and cash handling.
• Sufficient manual dexterity to prepare garnishes and service drinks.
• Ability to remember and promote menu items.
• Ability to operate POS procedures and close checks.
• Ability to stand and work in confined spaces for long periods.
• Ability to establish effective working relationships with team and guests.

Responsibilities

• Maintains proper and adequate set-up of the bar on a daily basis.
• Requisitioning and stocking beer, wine, spirits, and related supplies.
• Stocking fresh fruit garnishes and perishables daily.
• Greets guests and promotes orders for drinks; prepares drinks per recipes.
• Input orders into POS and create checks for guests.
• Handle cash, make change, verify charges, balance cash drawers.
• Lock and store beverage and equipment items; perform cash drops.
• Adhere to attendance rules and be available to work regularly.
• Perform other job-related duties as assigned.

Skills

Hotel experience

Guest communication

Mathematical skills

Cash handling

POS operation

Teamwork

Education

Experience in food & beverage service

Tools

Point of Sale (POS) system

Job description

HEI Hotels & Resorts is seeking a bartender at Freehand Chicago to deliver hospitable guest service and craft drinks using standard recipes. You will manage bar setup, stock and garnishes, and engage guests with menu knowledge.

The role requires strong communication, cash handling, and POS proficiency, with daily responsibilities spanning order input, guest greeting, and routine bar maintenance in a hotel setting.