Banquets Public Space Attendant

Arizona Grand Resort & Spa; Phoenix (AZ); On-site; USD 21,000 - 26,000; Full time

Job summary

Arizona Grand Resort & Spa, Phoenix, seeks a dedicated housekeeping team member to maintain public areas and guest spaces to a four-diamond standard. You’ll ensure surfaces, furniture, and fixtures shine with quiet, hands-on craftsmanship while delivering warm hospitality to guests.

Join a desert luxury resort set on 740 acres, where the team values integrity, organization, and clear communication. You’ll be part of a fast-paced environment, lifting up to 50 lbs and helping banquet and concierge

Qualifications

• Ability to lift and move up to 50 lbs, navigate stairs, and maintain physical fitness.
• Clear, courteous, and professional communication with guests and team members.
• Attention to detail and strong organizational skills.

Responsibilities

• Polish meeting rooms and public areas to a four-diamond standard.
• Dust, detail, and clean surfaces, furniture, and fixtures.
• Polish metal fixtures to restore signature gleam with hands-on care.
• Keep elevators, tracks, and pathways spotless for first impressions.
• Maintain the Concierge Lounge with meticulous care.
• Assist repositioning furniture in coordination with teams.
• Be a friendly, knowledgeable face for guests and provide directions.
• Remain vigilant and report anything unusual to ensure guest safety.
• Guide guests calmly during emergencies when needed.
• Support Banquet Operations as needed during events.

Skills

English communication

Job description

Where Desert Elegance Meets Everyday Excellence

At the base of South Mountain, where the Sonoran Desert unfolds into a four-diamond oasis, every space tells a story of refinement. Yours is the hand that keeps that story pristine. This is more than tidying up — it’s the art of invisible perfection, the quiet choreography that makes a world-class resort feel effortless.

Arizona Grand Resort & Spa isn’t just another address in Phoenix — it’s 740 acres of desert luxury, home to a sprawling water park, championship golf, and some of the most breathtaking sunsets the Valley of the Sun has to offer. Here, meeting spaces aren’t just rooms — they’re the backdrop for big ideas, bigger deals, and unforgettable moments. You’ll be the one who makes sure they shine.

What You’ll Do

• Bring meeting room public areas to a polish worthy of a four-diamond standard.
• Dust, detail, and perfect every surface — furniture, art, shelving, and beyond.
• Give metal fixtures that signature gleam through careful, hands-on craftsmanship.
• Keep elevators and tracks spotless, ensuring every ride feels like a first impression.
• Maintain the Concierge Lounge with meticulous care, from trash bins to carpet spots.
• Lend a hand repositioning furniture alongside our shampoo crew.
• Be a friendly, knowledgeable face for guests — offering directions, answers, and warmth.
• Stay alert, reporting anything unusual to keep our guests and team safe.
• Guide guests calmly and confidently in the rare event of an emergency.
• Jump in wherever the Banquet Operations team needs an extra set of hands.

What You Bring

• Clear, confident communication in English — spoken and written.
• The physical readiness to lift and move up to 50 lbs, navigating stairs with ease.
• A sharp eye for detail and the discipline to follow through on every task.
• A steady, dependable nature that thrives in a fast-paced resort environment.

Who You Are

• Honest and ethical, with integrity in every task, big or small.
• Organized, keeping your workspace — and your mind — clear and efficient.
• A natural communicator, fluent in both words and gestures of hospitality.
• Polished in presentation, embodying the elevated standards of a four-diamond resort.

Join Us Under the Arizona Sun

This is Phoenix — a city of endless blue skies, desert sunsets, and a spirit of reinvention. At Arizona Grand Resort & Spa, that spirit lives in every corner we maintain, every guest we welcome, and every detail we perfect. If you take pride in quiet craftsmanship and want to be part of something bigger than a job title, we’d love to meet you.

The Arizona Grand Resort & Spa’s leaders and team members believe each guest should be treated with respect and professionalism. We create a genuine experience, enticing our guests to return again and again. In order to be successful at The Arizona Grand Resort & Spa, team members must share both our Purpose (Making Space for Genuine Hospitality) and Pillars (Hands On & Heartfelt, Sincere & Focused, Collaborative & Curious, and Conscientious). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our fun, friendly and enthusiastic team members treat every guest as if they were our only guest. A true customer focus is essential to success with our property.

Source: Hospitality Online