Banquets Public Space Attendant

Marc & Rose Hospitality; Phoenix (AZ); On-site; USD 32,000 - 46,000; Full time

Job summary

Arizona Grand Resort & Spa in Phoenix is looking for a dedicated housekeeping professional to maintain four-diamond standards across guest rooms and public spaces.

You will dust, polish, and detail surfaces, assist with moving up to 50 lbs, greet guests warmly, and help keep corridors, lobbies, and lounges pristine.

Join our team under the Arizona sun and take pride in quiet craftsmanship that makes every stay effortless.

Qualifications

• Clear, confident communication in English.
• Physical ability to lift up to 50 lbs and navigate stairs.
• Sharp eye for detail and thoroughness in cleaning tasks.
• Reliable, steady team player in a fast-paced resort setting.

Responsibilities

• Bring meeting room public areas to a polish worthy of a four-diamond standard.
• Dust, detail, and perfect every surface — furniture, art, shelving, and beyond.
• Give metal fixtures that signature gleam through careful, hands-on craftsmanship.
• Keep elevators and tracks spotless, ensuring every ride feels like a first impression.
• Maintain the Concierge Lounge with meticulous care, from trash bins to carpet spots.
• Lend a hand repositioning furniture alongside our shampoo crew.
• Be a friendly, knowledgeable face for guests — offering directions, answers, and warmth.
• Stay alert, reporting anything unusual to keep our guests and team safe.
• Guide guests calmly and confidently in the rare event of an emergency.
• Jump in wherever the Banquet Operations team needs an extra set of hands.

Skills

Clear communication

Physical fitness

Attention to detail

Reliable team player

Job description

Where Desert Elegance Meets Everyday Excellence

At the base of South Mountain, where the Sonoran Desert unfolds into a four-diamond oasis, every space tells a story of refinement. Yours is the hand that keeps that story pristine. This is more than tidying up — it’s the art of invisible perfection, the quiet choreography that makes a world-class resort feel effortless.

Arizona Grand Resort & Spa isn’t just another address in Phoenix — it’s 740 acres of desert luxury, home to a sprawling water park, championship golf, and some of the most breathtaking sunsets the Valley of the Sun has to offer. Here, meeting spaces aren’t just rooms — they’re the backdrop for big ideas, bigger deals, and unforgettable moments. You’ll be the one who makes sure they shine.

What You’ll Do

• Bring meeting room public areas to a polish worthy of a four-diamond standard.
• Dust, detail, and perfect every surface — furniture, art, shelving, and beyond.
• Give metal fixtures that signature gleam through careful, hands-on craftsmanship.
• Keep elevators and tracks spotless, ensuring every ride feels like a first impression.
• Maintain the Concierge Lounge with meticulous care, from trash bins to carpet spots.
• Lend a hand repositioning furniture alongside our shampoo crew.
• Be a friendly, knowledgeable face for guests — offering directions, answers, and warmth.
• Stay alert, reporting anything unusual to keep our guests and team safe.
• Guide guests calmly and confidently in the rare event of an emergency.
• Jump in wherever the Banquet Operations team needs an extra set of hands.

What You Bring

• Clear, confident communication in English — spoken and written.
• The physical readiness to lift and move up to 50 lbs, navigating stairs with ease.
• A sharp eye for detail and the discipline to follow through on every task.
• A steady, dependable nature that thrives in a fast-paced resort environment.

Who You Are

• Honest and ethical, with integrity in every task, big or small.
• Organized, keeping your workspace — and your mind — clear and efficient.
• A natural communicator, fluent in both words and gestures of hospitality.
• Polished in presentation, embodying the elevated standards of a four-diamond resort.

Join Us Under the Arizona Sun

This is Phoenix — a city of endless blue skies, desert sunsets, and a spirit of reinvention. At Arizona Grand Resort & Spa, that spirit lives in every corner we maintain, every guest we welcome, and every detail we perfect. If you take pride in quiet craftsmanship and want to be part of something bigger than a job title, we’d love to meet you.

The Arizona Grand Resort & Spa’s leaders and team members believe each guest should be treated with respect and professionalism. We create a genuine experience, enticing our guests to return again and again. In order to be successful at The Arizona Grand Resort & Spa, team members must share both our Purpose (Making Space for Genuine Hospitality) and Pillars (Hands On & Heartfelt, Sincere & Focused, Collaborative & Curious, and Conscientious). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our fun, friendly and enthusiastic team members treat every guest as if they were our only guest. A true customer focus is essential to success with our property.

Source: Marc & Rose Hospitality