Banquets | On Call Bartender

Omni Hotels & Resorts; Charlotte (NC); On-site; USD 21,000 - 34,000; Full time

Job summary

Omni Hotels & Resorts in Charlotte requires a seasoned banquet beverage server to deliver flawless service at resort functions. You will demonstrate expert knowledge of liquors, beers and wines, verify guest ages, and monitor intoxication levels while upholding Omni’s professional standards and safety policies.

You will set up and break down bars, restock supplies, and ensure accurate execution of Banquet Event Orders.

Qualifications

• Banquet service experience preferred in four-star/four-diamond hotel or resort.
• Must have unexpired TABC license or obtain upon hire.
• Flexible schedule incl. weekends, holidays, evenings.
• In-depth knowledge of liquors, beers, and wines.
• 21+ years old; strong interpersonal and written communication skills.
• Ability to multitask in a fast-paced environment and work as part of a team.
• Must be able to lift up to 50 lbs and stand for long periods.
• Must adhere to compensation acknowledgment and tip reporting guidelines.

Responsibilities

• Efficiently and properly perform all service standards.
• Maintain knowledge of liquors, beers and wines.
• Monitor alcohol intake and refuse service to intoxicated guests.
• Check IDs to ensure legal drinking age.
• Attend to guest needs during functions and related duties.
• Set up and break down bar and service area.
• Restock bar with essential products and equipment.
• Follow Banquet Event Orders (BEOs) and attend pre-meal meetings.
• Complete banquet consumption sheets and assist with trainings.
• Report maintenance or housekeeping needs to Banquet Manager.
• Maintain awareness of all functions and events.
• Assist with beverage service and cost awareness.

Skills

Banquet service

Customer service

Communication skills

Teamwork

Physical stamina

Education

TABC certification (obtain upon hire)

Job description

Overview:

This team member will ensure that all beverage service for functions in the banquet department of the resort are served on time and that all of Omni's professional standards are upheld.

Responsibilities:

• Efficiently and properly perform all service standards.
• Have excellent working knowledge of liquors, beers and wines
• Must be familiar with and adhere to all liquor liability laws.
• Monitor the intake of alcohol of guests, prohibiting sale of alcohol to those who are intoxicated
• Check identification of guests ensuring alcohol is being served only to those patrons of legal drinking age
• Communicate with guests and respond to feedback in a positive manner, resolving any service issues
• Attend to all needs of the guests during functions and function related duties.
• Efficiently and properly perform predefined drink service guidelines and responsible for beverage familiarization.
• Responsible for setting up and breaking down bar and service area.
• Requisition and restock bar with all essential products and equipment
• Implements beverage service.
• Maintain an awareness of liquor costs and minimizing waste
• Must be familiar with all revenue-related procedures.
• Must serve all guests in consistent manner.
• Maintain an awareness of all functions, events and meetings taking place at any given time.
• Report to the Banquet Manager any need for housekeeping and/or repairs of and banquet space and equipment.
• Must follow all details as described on Banquet Event Orders (BEO’s).
• Must attend all designated pre-meal meetings.
• Complete banquet consumption sheets as designated by the Banquet Captain and Manager.
• Attend department meetings and other company required trainings.
• Complete other duties as assigned by management.

Qualifications:

• Previous banquet service required, four-star/four-diamond hotel or resort banquet experience is strongly preferred.
• Must have unexpired TABC – or obtain upon hire.
• Must be willing to work a flexible schedule, including weekends, holidays and evenings.
• Must have excellent working knowledge of liquors, beers and wines.
• Must agree and adhere to compensation acknowledgment and tip reporting guidelines.
• Must be 21 years of age or older
• Must have excellent interpersonal, oral and written communication skills.
• Ability to multitask and portray a friendly demeanor in a fast-paced environment.
• Must consistently demonstrate a teamwork-oriented and positive attitude.
• Must be able to lift up to 50lbs and stand and walk for long periods of time, including the duration of a full shift.
• Must be able to walk, push, pull, stoop, bend and lift items of moderate weight.