Overview: This position is responsible for ensuring proper training and supervision of all Food & Beverage and Banquets Operations. to deliver prompt, courteous service to associates and guests in a manner that complies with Omni Food and Beverage standards and company policies and procedures.
Responsibilities
- Consistent maintenance of/and refinement of service standards
- Correlation of outlet P & L and financial information monthly.
- Maintenance of adequate service ware through communication with Executive Steward
- Assist managers and unit chefs in refinement of successful menus.
- Assure consistent maintenance of corporate Food and Beverage systems and control procedures in all "front of house operations".
- Assure unit management development through well planned cross training programs.
- Review all purchase requests of unit managers prior to submittal to the Food and Beverage Director.
- Maintenance of accurate private wine bin inventories.
- Consistent maintenance of environments of all outlets and related areas.
- Maintenance of all outlets key control procedures.
- Assure forecasts of daily linen consumption and communicate needs to Executive Housekeeper.
- Monitor serviceability of front of house uniforms and forecast uniform consumption and purchase schedule.
- Supervises EOM inventories of unit managers and unit chefs, and coordinates with Food and Beverage controller.
- Assures proper functioning of CTC systems and information gathering from system.
- Assures daily menu abstracts are completed and summarized.
- Assures adherence to cashier reconciliation of all over/short, missing check reports, full bottle sales slips, check issue and return procedures and other related cashier reporting and accountability procedures.
- Assures customer credit information is disseminated daily.
- Assures outlet pars of all china, glass, and silver are at identified levels daily.
- Attends daily and weekly food and beverage meetings.
- Participates in Key Result Area planning, organizing, and controlling.
Qualifications
- Minimum of 5 years’ experience in Food & Beverage Management in an upscale hotel environment.
- Bachelor’s Degree or Equivalent
- Restaurant Management Experience Preferred
- Banquet Management Experience Preferred
- Strong knowledge of wines.
- Strong working knowledge of Micros.
- Ability to make quick decisions in high stress situations.
- Pleasant and positive personality.
- Proficient with Microsoft Office programs.
Working Environment
- Inside 80-90% of work period, in normal office conditions.
Physical Job Requirements (for essential functions only)
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.