Banquets & Events Lead - Elevate Guest Experiences

Dorchester Collection; Los Angeles (CA); Hybrid; USD 75,000 - 80,000; Full time

Benefits offered by this job

Pension/401k Plan

Sick Time

Vacation Time

Free Meals on Duty

Uniform provided with complimentarylau

Job summary

USA-based Banquets Assistant Manager role at Dorchester Collection's Hotel Bel-Air. Lead operational service for group and banquet events to deliver top-tier guest experiences.

You will coordinate staffing, setup, and service, ensuring food quality and safety standards. The role requires strong organization, communication, and a passion for service and F&B. Flexible and team-led culture is emphasized.

Qualifications

• Organization, communication and a passion for service and food & beverage.
• Tips Certified, RBS Certified and Food Handlers Certification Required.

Responsibilities

• Responsible for entire operational service of all group, social, banquet and planned F&B events to ensure top guest experience.
• Maintain high standards of food product, sanitation and portion control across banquet areas.
• Coordinate with client representatives to plan event details, including headcount, displays and schedules.
• Manage the banquets team, staffing, setup, service, cleanup and guest relations; conduct pre-event inspections.
• Support the Banquets Manager in upholding company values of Passion, Personality, Respect, Working Together and Creativity.

Skills

Organization

Communication

Customer service

Food & beverage

Tools

Tips Certified

RBS Certified

Food Handlers Certification

Job description

We care about your career and are known for having the absolute best people in the industry. When you join us as a Banquets Assistant Manager you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

Asan Banquets Assistant Manager atHotel Bel-Air, here are just some of the great benefits you will receive:

• Pension/401k Plan
• Sick Time
• Vacation Time
• Free Meals on Duty
• Uniform provided with complimentary laundry included
• Exclusive Access to a discount platform featuring 1000s of retailers
• Complimentary stays with breakfast included in all Dorchester Collection hotels – stayoncea year at each hotel!
• 50% off at restaurants within all of our Dorchester Collection hotels

As a Banquets Assistant Manager your compensation range will be $75,000 to $79,500 per annum

What you'll do

You’lllove what you do and take pride indelighting our guests:

• You willberesponsible forentireoperational service of allgroup, social,banquetand planned food and beverage eventsto ensure ourguests receive nothing but the best experience.
• You’llalsoberesponsible formaintainingahigh standard of food product and satellite banquet staging area sanitation,storageand handling procedures. Implementation of food product presentation, and service standards. Monitors food quality, nutritional, andportioncontrol standards.
• You will also consult with representatives of client group or organization to plan details such as number of persons expected, display desired, and food servicescheduleas necessary.
• You will also coordinate entire Banquet Serviceincludingmanaging the banquets team, final stewarding re-accession approval, service staffing levels, set-up (including displays, exhibits, and decorations), service, clean-up, and guest relations. Final pre-event function inspection (fire & health).You willalso handle patron/guest compliance with all hotel rules and policiesregardingbanquet functions during their day. This willinclude reviewingall payroll and gratuity reports, arranging, confirming, and coordinating specialty entertainment and eventplanningas necessary. Attending weekly Banquet Event Order,Tastings, and Catering meetings. Conducts daily shift meetings.
• Our values of, Passion,Personality,Respect, WorkingTogetherandCreativityguide useach and everyday.Asa Banquets Manager,you’llhave the opportunitytobring these to life andcontinue to create our legacy.
• While performing the duties of this position, the employee isfrequentlyrequired to sit forlong periods, to reach and manipulate objects,toolsor controls. Manual dexterity and coordination arerequiredtooperateoffice equipment.Stand or sit for prolonged periods of time.Occasionally stoop, bend, kneel, crouch,reachand twist. Lift, carry, push, and/or pull light (10 lbs.) to moderate amounts (up to 50pounds) of weight;Operateoffice equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard.
• The noise level in the work environment is typical of most office environments. They also must have the ability to handle stressful situations.

The items sharedarethe essence of a day in the life ofa Banquets Assistant Manager,butwe’llmake sure youare provided with specifics on how we care forour hotel.

What you'll bring

• You’llbring yourunique personalityand passionto the role and the team.
• You havea talent fororganization,communicationand a passion for service andfood& beverage.
• Communicationis what keeps our departments runningperfectly.You havegreat communicationskills with a strong customer service ethic.
• Englishis the primarylanguageused in our hotel.Youcancomfortablycommunicatein this language.
• Our hotelsoperatenonstop, thisrequiresflexibility from everyone on the team.
• Tips Certified, RBS Certified and Food Handlers Certification Required.

Job Location

USA

Location

Who we are

Our Hotels

We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide.

Our Hotels

We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy., which is an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.

EOE: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. We are an equal opportunity employer with a commitment to diversity.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disability Act.

Reference

2026-6086

Reference

2026-6086

You may be interested in these vacancies