Banquets Assistant Manager

Dorchester Hotel Ltd.; Los Angeles (CA); On-site; USD 75,000 - 79,500; Full time

Benefits offered by this job

Pension/401k Plan

Sick Time

Vacation Time

Free Meals on Duty

Uniform provided with complimentary laundry

Exclusive discounts

Complimentary stays at hotels

50% off at restaurants

Job summary

Dorchester Hotel Ltd. is seeking a Banquets Assistant Manager in Los Angeles. This role involves overseeing all aspects of banquet services, ensuring the highest standards of food quality and guest experience.

Candidates must possess strong organizational and communication skills, be flexible to work varying hours, and hold necessary certifications such as Tips and Food Handlers Certification. This position offers a competitive salary range of $75,000 to $79,500 per annum along with attractive benefits.

Qualifications

• Ability to communicate in English.
• Passion for service and food & beverage.
• Flexibility to work non-stop operations.

Responsibilities

• Manage operational service of group and banquet events.
• Ensure high standards of food quality and sanitation.
• Coordinate staff, setup, and clean-up for events.
• Monitor compliance with hotel rules during functions.
• Conduct daily shift meetings and handle stressful situations.

Skills

Organization skills

Communication skills

Customer service

Passion for service and food & beverage

Education

Tips Certified

RBS Certified

Food Handlers Certification

Job description

Banquets Assistant Manager

We care about your career and are known for having the absolute best people in the industry. When you join us as a Banquets Assistant Manager you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

Benefits

• Pension/401k Plan
• Sick Time
• Vacation Time
• Free Meals on Duty
• Uniform provided with complimentary laundry included
• Exclusive Access to a discount platform featuring 1000s of retailers
• Complimentary stays with breakfast included in all Dorchester Collection hotels – stay once a year at each hotel!
• 50% off at restaurants within all of our Dorchester Collection hotels

As a Banquets Assistant Manager your compensation range will be $75,000 to $79,500 per annum.

Responsibilities

• You will be responsible for entire operational service of all group, social, banquet, and planned food and beverage events to ensure our guests receive nothing but the best experience.
• You’ll also be responsible for maintaining a high standard of food product and satellite banquet staging area sanitation, storage and handling procedures. Implementation of food product presentation, and service standards. Monitors food quality, nutritional, and portion control standards.
• You will also consult with representatives of client group or organization to plan details such as number of persons expected, display desired, and food service schedule as necessary.
• You will also coordinate entire Banquet Service including managing the banquets team, final stewarding re-accession approval, service staffing levels, set‑up (including displays, exhibits, and decorations), service, clean‑up, and guest relations. Final pre‑event function inspection (fire & health). You will also handle patron/guest compliance with all hotel rules and policies regarding banquet functions during their day. This will include reviewing all payroll and gratuity reports, arranging, confirming, and coordinating specialty entertainment and event planning as necessary. Attending weekly Banquet Event Order, Tastings, and Catering meetings. Conducts daily shift meetings.
• Our values of Passion, Personality, Respect, Working Together and Creativity guide every and everyday. As a Banquets Manager, you’ll have the opportunity to bring these to life and continue to create our legacy.
• While performing the duties of this position, the employee is frequently required to sit for long periods, to reach and manipulate objects, tools or controls. Manual dexterity and coordination are required to operate office equipment. Stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, reach and twist. Lift, carry, push, and/or pull light (10 lbs.) to moderate amounts (up to 50 pounds) of weight; operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard.
• The noise level in the work environment is typical of most office environments. They also must have the ability to handle stressful situations.

Qualifications

• You’ll bring your unique personality and passion to the role and the team.
• You have a talent for organization, communication and a passion for service and food & beverage.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
• English is the primary language used in our hotel. You can comfortably communicate in this language.
• Our hotels operate nonstop, which requires flexibility from everyone on the team.
• Tips Certified, RBS Certified and Food Handlers Certification Required.

Location

USA

Equal Opportunity Employment

EOE: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. We are an equal opportunity employer with a commitment to diversity.

ADA

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act.