Banquets & Events Director: Elevate Guest Experience

Oglebay-1; Wheeling (WV); On-site; USD 65,000 - 95,000; Full time

Job summary

Oglebay Park in Wheeling, WV seeks a Director of Banquets & Events to lead the banquet department, oversee planning and execution of events, and ensure exceptional guest service and profitability.

The role requires supervising a team, managing payroll and operations, maintaining sanitation and safety standards, and collaborating with the Food & Beverage leadership to deliver outstanding events.

Qualifications

• Leadership and guest service skills for banquet operations.
• Clear staff supervision and performance management abilities.
• Strong communication and organizational skills.

Responsibilities

• Maintain commitment to customer service and guest satisfaction
• Lead and supervise the banquet team
• Ensure cleanliness of the meeting space and equipment
• Develop and execute new events
• Conduct staff meetings and training
• Monitor payroll and revenue
• Ensure safety and sanitation
• Recruit and hire staff with HR
• Coach and mentor team and resolve issues
• Coordinate with other departments on events

Skills

Leadership

Guest service

Team supervision

Problem solving

Communication

Microsoft Office

Education

Four year college or university program certificate or 2–4 years related experience

Tools

Microsoft Office

Job description

Oglebay Park in Wheeling, WV seeks a Director of Banquets & Events to lead the banquet department, oversee planning and execution of events, and ensure exceptional guest service and profitability.

The role requires supervising a team, managing payroll and operations, maintaining sanitation and safety standards, and collaborating with the Food & Beverage leadership to deliver outstanding events.