Banquets Captain: Lead with Love in Event Service

Kalahari Resorts & Conventions; Round Rock (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Career growth opportunities with promo

401(k) matching, PTO, holidays

Health, dental, and vision coverage

Employee appreciation events and perks

Education assistance programs

Job summary

Kalahari Resorts & Conventions is seeking a Banquets Captain to supervise and assist with the setup, service, and cleanup of banquet functions. You will lead the banquet team to ensure guest service meets and exceeds budgets, while upholding the resort’s standards of hospitality.

As a leadership team member, you’ll guide and support associates, ensuring a polished atmosphere that reflects the resort’s attention to detail.

Qualifications

• 1 year of supervisory or management experience in food service or the hospitality industry in a convention center or large hotel (over 500 room property) is preferred.
• Prior experience as a server and set-up houseperson is required.
• Must be able to read, write and fluently speak English. Bilingual skills are helpful.
• Must have multi-task skills and experience to implement large group activities that require the coordination of numerous services.
• Flexible long hours are sometimes required, including weekends and holidays.
• Ability to move frequently throughout the large facilities.

Responsibilities

• Inspect the setup of meeting and banquet functions, checking them against the banquet event orders (BEO’s).
• Supervise and assist with the setup of assigned catered functions, ensuring that the hotel’s standards are met, and advance preparation for service is adequate to allow efficient service to the guest once the function begins.
• Act as liaison between Sales/Catering Manager the in-house meeting or banquet contact.
• Supervise and assist with the breakdown after the completion of functions to ensure that all equipment and supplies are stored properly.
• Maintain a high-quality image of the hotel through effective housekeeping, maintenance, and sanitation in the area of responsibility.
• Perform other duties as requested by management.

Skills

English fluency

Multi-tasking

Leadership

Job description

Kalahari Resorts & Conventions is seeking a Banquets Captain to supervise and assist with the setup, service, and cleanup of banquet functions. You will lead the banquet team to ensure guest service meets and exceeds budgets, while upholding the resort’s standards of hospitality.

As a leadership team member, you’ll guide and support associates, ensuring a polished atmosphere that reflects the resort’s attention to detail.