Banquet Setup Specialist – Events & Guest Experience

Kalahari Resorts LLC; Virginia; Hybrid; USD 19,000 - 22,000; Full time

Benefits offered by this job

Career growth

401(k) matching

Health, dental, and vision coverage

Job summary

Kalahari Resorts & Conventions is seeking a Banquet Setup team member responsible for the setup, refresh, tear down, and maintenance of all meeting space according to Resort standards. You will ensure spaces are arranged per specifications, supporting guests and teams to deliver exceptional events.

The role requires attention to detail, a collaborative attitude, and flexibility to work long hours, including weekends and holidays.

Qualifications

• 1 year of meetings setup experience in hospitality, convention center, or large hotel.
• Must be detail-oriented, self-motivated, and able to work independently.
• Must be a team player, willing to help others at short notice.
• Must be flexible to work long hours including weekends and holidays.

Responsibilities

• Ensure correct and timely setup of all banquet spaces per BEO specifications.
• Maintain cleanliness and sanitation of banquet areas.
• Break down spaces after events and store equipment properly.
• Assist with equipment and supplies handling as directed.
• Support management with event needs as requested.

Skills

Detail oriented

Self-motivated

Team player

Flexible hours

Job description

Description

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort . As a family-owned company, our Promise is simple: Lead with Love . This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

Kalahari Resorts & Conventions is seeking a Banquet Houseman. In this role, you will be responsible for the setup, refresh, tear down and maintenance of all meeting space according to Resort standards.

As part of our team, you’ll embody our Promise to Lead with Love —guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll ensure event spaces are perfectly arranged according to specifications, creating a welcoming and seamless environment for our guests. Your attention to detail and efficiency will directly enhance both guest satisfaction and the overall success of events.

Pay Rate: $14-$16/hour

Key Responsibilities

• Ensure the correct and timely setup of all Banquet Event Order (BEO) functions which include meeting rooms, breaks, audio visual and other equipment.
• Ability to utilize various types of cleaning and setup equipment included but not limited to: vacuums, chair dollies, carts, audio visual equipment. Break down banquet space after the completion of functions and ensure that all equipment and supplies are stored properly .
• Maintain the highest standards of cleanliness and sanitation throughout the banquet function space, pre-function space, and storage areas to include the carpet, floors, walls, walks, doors, windows, heating/air conditioning units, etc.
• Perform other duties as requested by management.

What We’re Looking For

• 1 year of meetings setup experience in the hospitality industry in a convention center or large hotel (over 500 room property) is preferred.
• Must be detail oriented, a self-motivator, a team player, willing to help anyone in the immediate area at a minute’s notice.
• Physical Requirements include exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently , and/or up to 20 pounds of force constantly; to lift, carry, push, pull, or otherwise move objects.
• Must be flexible to work long hours including weekends and holidays.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love —because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer

Wisconsin Dells - 608-254-5466 ext. 42123

Pennsylvania - 570-580-6000 ext. 21077

Texas - 512-582-4765

EEO is the Law

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