Banquet Supervisor: Lead Teams & Elevate Events

Ultipro

Saint Louis Park (MN)

On-site

USD 22,000 - 28,000

Full time

2 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

401(k) with match

Tuition reimbursement

Hotel discounts

Job summary

Marriott Minneapolis West / CSM Lodging Services is seeking an experienced Banquet Captain to supervise banquet staff, ensure exceptional guest service, and uphold safety and regulatory standards. You will coordinate with clients and team members to execute events flawlessly, manage labor, and drive guest satisfaction in a fast-paced hotel setting.

Preferred candidates have 1+ year of banquet captain experience, strong communication, and the ability to handle multiple priorities while

Qualifications

One or more years of banquets captain experience required.
Detail oriented and able to communicate with all levels.
Able to manage multiple priorities in a fast-paced environment.

Responsibilities

Supervise banquet staff to meet function specifications and service standards.
Coordinate with clients and staff to ensure guest needs are met and issues resolved promptly.
Manage banquet servers and bartenders to maintain service quality.
Schedule labor, monitor availability, and use on-call staff as needed.
Ensure safety, cleanliness, and compliance with regulations and SOPs.
Build client relationships to maximize repeat business and guest satisfaction.