Banquet Captain

The Westin Westminster Denver-Boulder; Broomfield (CO); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Competitive hourly pay plus service charge opportunities

Marriott travel discounts & perks

Health, dental, and vision benefits

Paid time off

Career advancement opportunities

Job summary

A prestigious hotel in Colorado is seeking a Banquet Captain to lead events, ensuring exceptional guest experiences while managing staff and operations. The ideal candidate possesses previous leadership experience in banquet settings, strong organizational skills, and the ability to motivate a team. Flexibility with scheduling is essential, including evenings and weekends. Competitive pay plus benefits and opportunities for career advancement are offered.

Qualifications

• Previous banquet or catering leadership experience required, preferably in an upscale hotel.
• Strong organizational and communication skills with attention to detail.
• Ability to stand, walk, and lift/carry up to 40 lbs for extended periods.
• Flexible schedule including nights, weekends, and holidays.
• Stand, walk, and lift up to 40 lbs for extended periods.
• Flexible schedule including nights, weekends, and holidays.
• TIPS or ServSafe certification preferred.

Responsibilities

• Lead banquet servers and housemen during events.
• Ensure event spaces are arranged according to Banquet Event Orders.
• Communicate effectively with team members for timely service.
• Supervise floor operations for high-quality service and satisfaction.
• Supervise floor operations during events to ensure high-quality service.
• Anticipate and address guest needs promptly and professionally.
• Maintain cleanliness, organization, and readiness of all banquet areas and equipment.
• Complete event reports, side work, and closing checklists accurately.
• Train and coach banquet staff to maintain Westin service standards.
• Ensure compliance with food safety, alcohol service, and safety regulations.

Skills

Organizational skills

Communication skills

Guest service

Leadership

Problem-solving abilities

Organizational skills

Physical stamina

Education

TIPS certification

ServSafe certification

Job description

Banquet Captain

Location: Westin Westminster, Westminster, CO

Schedule: Full-time | Flexible shifts including evenings, weekends, and holidays

About The Role

The Westin Westminster is seeking an experienced and service-driven Banquet Captain to lead and support our banquet team in executing flawless meetings, events, and social functions. This position plays a key leadership role in ensuring that every event is set up, serviced, and broken down according to hotel and brand standards — all while delivering exceptional guest experiences.

Responsibilities

• Lead banquet servers and housemen during setup, service, and breakdown of events.
• Ensure event spaces are properly arranged according to Banquet Event Orders (BEOs).
• Communicate effectively with the Banquet Manager, Culinary, and Event Management teams to ensure accurate and timely service.
• Conduct pre‑shift meetings to review event details, assignments, and service expectations.
• Supervise floor operations during events to ensure high‑quality service and guest satisfaction.
• Anticipate and address guest needs promptly and professionally.
• Maintain cleanliness, organization, and readiness of all banquet areas and equipment.
• Complete event reports, side work, and closing checklists accurately.
• Train and coach banquet staff to maintain Westin service standards.
• Ensure compliance with food safety, alcohol service, and safety regulations.

Qualifications

• Previous banquet or catering leadership experience required (Marriott or upscale hotel experience preferred).
• Strong organizational and communication skills with attention to detail.
• Ability to lead and motivate a team in a fast‑paced environment.
• Excellent guest service and problem‑solving abilities.
• Ability to stand, walk, and lift/carry up to 40 lbs for extended periods.
• Flexible schedule including nights, weekends, and holidays.
• TIPS or ServSafe certification preferred.

Benefits

• Competitive hourly pay plus service charge opportunities.
• Marriott travel discounts & perks.
• Health, dental, and vision benefits.
• Paid time off and career advancement opportunities.
• Supportive and team‑focused work environment.

Join our team and help create exceptional event experiences at The Westin Westminster. Apply today to become our next Banquet Captain!