Banquet Supervisor & Guest Experience Lead

Marriott Lexington Griffin Gate Golf Resort & Spa; Lexington (KY); On-site; USD 42,000 - 65,000; Full time

Job summary

Marriott Lexington Griffin Gate Golf Resort & Spa is seeking a Banquet Captain to supervise and assist with setup, service and cleanup for all banquet functions. The role requires strong leadership, guest focus and the ability to manage high‑pressure events.

Responsibilities include coordinating with Sales/Catering, inspecting function spaces, supervising staff, ensuring compliance with alcohol and safety regulations, and maintaining standards of service throughout events.

Qualifications

• At least 1 year of progressive hotel-related experience required.
• High School diploma or equivalent required.
• Alcohol Awareness Certification required per state regulations.
• Must convey information clearly and work well under pressure.

Responsibilities

• Supervise and assist with banquet setup and service.
• Inspect banquet functions against the Banquet Event Order.
• Coordinate between Sales/Catering and in-house staff.
• Ensure compliance with safety and alcohol regulations.
• Train and supervise banquet staff.

Skills

Communication

Stress management

Problem solving

Listening skills

Initiative

Education

High School diploma or equivalent

College coursework in related field

Job description

Marriott Lexington Griffin Gate Golf Resort & Spa is seeking a Banquet Captain to supervise and assist with setup, service and cleanup for all banquet functions. The role requires strong leadership, guest focus and the ability to manage high‑pressure events.

Responsibilities include coordinating with Sales/Catering, inspecting function spaces, supervising staff, ensuring compliance with alcohol and safety regulations, and maintaining standards of service throughout events.