Banquet Setup & Guest Services Specialist

UCLA; Los Angeles (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

UCLA Catering seeks a Banquet Houseperson to prepare and configure meeting spaces for campus and off‑site events. You will set up tables, chairs, and equipment, transport items, and ensure rooms are clean and compliant with university rules.

Responsibilities include addressing client needs, troubleshooting simple AV issues, and maintaining safety standards while coordinating with event staff in a fast-paced environment.

Qualifications

• Read, write, and understand English to perform duties.
• Interact with guests and team members in a high-volume setting with positive demeanor.
• Respectfully engage with diverse populations.
• Read, write, and perform basic room-set calculations.
• Work cooperatively as part of a team.
• Handle fluctuating workloads with interruptions and distractions.
• Know safety and sanitation rules for food service and meeting spaces.
• Maintain regular, punctual attendance.
• Remain calm when addressing customer dissatisfaction; basic AV issues may be troubleshooted (preferred).

Responsibilities

• Prepare and set up meeting rooms and furniture for events.
• Transport, store, and arrange equipment as required.
• Ensure rooms are clean, configured, and compliant with safety rules.
• Address client requests and troubleshoot basic AV or room issues when needed.

Skills

English fluency

Guest interaction

Diversity awareness

Room configuration calculations

Team player

Adaptable workload

Safety & sanitation

Punctual attendance

Calm under pressure

AV troubleshooting (preferred)

Job description

UCLA Catering seeks a Banquet Houseperson to prepare and configure meeting spaces for campus and off‑site events. You will set up tables, chairs, and equipment, transport items, and ensure rooms are clean and compliant with university rules.

Responsibilities include addressing client needs, troubleshooting simple AV issues, and maintaining safety standards while coordinating with event staff in a fast-paced environment.