Banquet Houseperson

University of California, Los Angeles; Los Angeles (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

No-tipping environment

Job summary

University of California, Los Angeles (UCLA) Catering is seeking a Banquet Houseperson to prepare rooms for meetings and events on- and off-campus. You will set up, transport, and store equipment, ensure rooms are clean, and tailor layouts to client needs.

Occasional AV setup and troubleshooting may be required, with adherence to safety and sanitation rules. The role supports a no-tipping environment and requires flexibility for varying schedules, including evenings and weekends.

Qualifications

• Ability to read, understand, and speak English sufficient to determine and carry out job duties.
• Skill in interacting effectively with guests, team members, and managers in a high-volume setting.
• Ability to engage with diverse populations in a respectful manner.
• Ability to read, write, and perform basic calculations to configure room sets.
• Ability to work cooperatively as a part of a team.
• Ability to handle fluctuating workload with interruptions.
• Knowledge of safety and sanitation rules for food service and meeting spaces.
• Regular, punctual attendance is required.
• Remain calm when addressing customer dissatisfaction.
• Independently troubleshoot basic AV problems (preferred).

Responsibilities

• Prepare rooms for meetings and conferences for on-campus and off-campus facilities.
• Set up, transport, and store meeting room equipment and furniture.
• Ensure rooms are clean and maintained; arrange tables and chairs and meet client needs.
• Troubleshoot client requests including heating, ventilation, lighting, room configuration, cleanliness, parking, materials, and catering.
• Move, store, and set up/teardown audio-visual equipment when needed.
• Comply with safety, fire, sanitation, and University regulations.

Skills

English proficiency

Guest interaction

Cultural sensitivity

Room configuration math

Teamwork

Punctual attendance

Safety and sanitation

Calm under adversity

AV troubleshooting (basic)

Education

High school diploma or equivalent

Tools

AV equipment basics

Job description

Department Summary

UCLA Catering provides catering services at the Luskin Conference Center, Housing & Hospitality meeting and event spaces, and locations around the greater UCLA campus. The department produces over 15,000 events a year. Available services range in size and scope from the UCLA Coffee Service to large-scale, VIP gala events.UCLA Catering is a no-tipping environment.

Position Summary

The Banquet Houseperson is responsible for preparing rooms for meetings and conferences for on-campus and off-campus facilities. Specifically, the Banquet Housemen are responsible for setting up, transporting, and storing all meeting room equipment and furniture. Responsibilities include ensuring the meeting room is clean and maintained, tables and chair set-ups, meeting client needs, and troubleshooting client requests. These requests and challenges may include complaints regarding heating, ventilation, lighting, room configuration, cleanliness, parking, program materials, and catering. Additional responsibilities are moving, storage, and set-up/teardown of audio-visual equipment if needed. The Banquet Houseperson is responsible for compliance with safety, fire, sanitation, and University regulations.

Salary & Compensation

*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.

Qualifications

• Ability to read, understand, and speak English sufficient to determine and carry out job duties (Required)
• Skill in interacting effectively with guests, team members, and managers in a high-volume, public setting using positive body language, direct eye contact, active listening, and a friendly and professional demeanor (Required)
• Ability to engage with diverse populations in a respectful and culturally responsive manner (Required)
• Ability to read, write, and perform basic calculations necessary to properly configure room sets (Required)
• Ability to work cooperatively as a part of a team (Required)
• Ability to work efficiently under conditions of a fluctuating work load with frequent interruptions and distractions (Required)
• Working knowledge of safety and sanitation rules and procedures for food service and meeting room facilities (Required)
• Ability to maintain regular, punctual attendance (Required)
• Ability to remain calm in the face of adversity, such as customer dissatisfaction (Required)
• Ability to independently troubleshoot basic audio-visual technical problems (Preferred)

Special Conditions for Employment

• Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
• Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.
• Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.
• Pre-Placement Physical: Employment is contingent upon the completion of a satisfactory physical examination.
• Driving Record: The position is subject to the California DMV "Pull Notice System" and continued employment is contingent upon proof of a satisfactory driving record.
• Must be available to work varying schedules, including evenings, weekends, holidays, and overtime based on departmental needs (Required)
• Drive University vehicles, such as electric carts and vans (Required)

Schedule

Variable

Union/Policy Covered

SX-Service

Complete Position Description

https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&jobcode=MI-DPT319400-JC005202-PD168536