Banquet Services Manager — Lead, Deliver, Elevate Events

Charlotte Regional Visitors Authority; Charlotte (NC); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Education Reimbursement

Comprehensive medical, dental, and viS

457 Plan

NC Retirement System plan

CRVA University

Employee Assistance Programs

Employee 1st Culture

CORE Values

Job summary

The Charlotte Regional Visitors Authority is seeking a Banquet Manager to oversee daily banquet functions at the Convention Center and NASCAR Hall of Fame; ensure outstanding guest service and financial profitability for the catering department.

Specifically, you would be responsible for performing the following tasks to the highest standards: Responsibilities include managing staff across events, monitoring service levels, payroll, billing and client interaction on-site.

Qualifications

• Bachelor’s degree or equivalent with 5–6 years of related experience.
• Knowledge of Microsoft Office, food service equipment, and two-way radio.
• Ability to manage budgets and supervise large teams during events.

Responsibilities

• Oversee daily execution of all banquet functions in the Convention Center and NASCAR Hall Of Fame.
• Manage payroll, scheduling, billing and client billing processes.
• Interact with clients on-site to ensure service levels and guest satisfaction.
• Supervise up to 200 employees across banquet events.

Skills

Supervisory experience

Customer service

Event coordination

Flexibility

Education

Bachelor’s Degree (B.A.) or equivalent

5–6 years related experience

Tools

Microsoft Office

Two-way radio

Job description

The Charlotte Regional Visitors Authority is seeking a Banquet Manager to oversee daily banquet functions at the Convention Center and NASCAR Hall of Fame; ensure outstanding guest service and financial profitability for the catering department.

Specifically, you would be responsible for performing the following tasks to the highest standards: Responsibilities include managing staff across events, monitoring service levels, payroll, billing and client interaction on-site.