Banquet Service Specialist | Guest Experience & Wine Knowledge

Commonwealth-Lodging-Management-LL; Norfolk (VA); On-site; USD 23,000 - 32,000; Full time

Job summary

Commonwealth-Lodging-Management-LL is seeking a hotel banquet/food service associate in Norfolk, VA. The role emphasizes guest-focused service, prompt meal delivery, and safe handling of trays during events and regular hotel service.

Applicants should have a GED or equivalent, 1–2 years in food service, and any alcohol-awareness certification. A flexible, varied schedule including nights and weekends is required to ensure guest satisfaction.

Qualifications

• High School/GED or work equivalent.
• 1–2 years of food service experience preferred.
• Certification in alcohol awareness preferred.
• Guest/customer relations training is a plus.

Responsibilities

• Serve guests in banquet rooms and hotel areas with courtesy.
• Carry and deliver meals on large trays (≈20 lb).
• Stand and move for up to 8 hours; flex schedule including nights, weekends, holidays.

Skills

Guest relations

Communication

Alcohol service

Food service

Education

GED or work equivalent

Job description

Commonwealth-Lodging-Management-LL is seeking a hotel banquet/food service associate in Norfolk, VA. The role emphasizes guest-focused service, prompt meal delivery, and safe handling of trays during events and regular hotel service.

Applicants should have a GED or equivalent, 1–2 years in food service, and any alcohol-awareness certification. A flexible, varied schedule including nights and weekends is required to ensure guest satisfaction.