Banquet Captain: Lead Exceptional Event Service

Commonwealth-Lodging-Management-LL; Norfolk (VA); On-site; USD 25,000 - 33,000; Full time

Job summary

Commonwealth-Lodging-Management-LL is hiring a Banquet Captain in Norfolk, VA to lead event service teams and ensure flawless execution of weddings, conferences, galas, and other gatherings. You will coordinate setup, staffing, timing, and guest experience while maintaining brand standards.

The role emphasizes leadership, attention to detail, and a commitment to exceptional guest service across diverse events in a hotel setting.

Qualifications

• Education: High School Diploma or GED.
• Experience: 1–2 years in banquet or food and beverage preferred.
• Alcohol Awareness Certification preferred.

Responsibilities

• Coordinate banquet setup, execution, and breakdown.
• Lead banquet service teams during events.
• Prepare server assignments and service plans.
• Direct service timing and event flow.
• Communicate updates and changes throughout events.
• Oversee final room breakdown and cleanup.

Skills

Leadership

Organizational skills

Communication

Guest service

Education

High School Diploma or GED

Tools

POS systems

Microsoft Office

Job description

Commonwealth-Lodging-Management-LL is hiring a Banquet Captain in Norfolk, VA to lead event service teams and ensure flawless execution of weddings, conferences, galas, and other gatherings. You will coordinate setup, staffing, timing, and guest experience while maintaining brand standards.

The role emphasizes leadership, attention to detail, and a commitment to exceptional guest service across diverse events in a hotel setting.