Banquet Server

COMMONWEALTH LODGING MANAGEMENT LLC; Norfolk, Virginia (VA, IL); On-site; USD 19,000 - 28,000; Full time

Job summary

COMMONWEALTH LODGING MANAGEMENT LLC seeks a banquet server at Marriott Norfolk Waterside in Norfolk, VA to deliver attentive, prompt service during events and daily operations.

The role requires standing for up to 8 hours, carrying dinner trays, and providing courteous guest contact in a fast-paced hotel environment, including nights, weekends and holidays.

Qualifications

• High School Diploma or GED; or equivalent.
• 1-2 years experience in food service preferred.
• Alcoholic beverage service training preferred.
• Alcohol awareness certification preferred.
• Guest/customer relations training preferred.

Responsibilities

• Provide guests with high quality service in a pleasant and prompt manner.
• Know proper table settings and Food and Beverage service; be helpful and courteous in guest contact.

Skills

Customer service

Communication

Education

High School Diploma or GED

Job description

Job Details

Job Location: Marriott Norfolk Waterside, Norfolk, VA - Norfolk, VA 23510

Salary Range: $17.00 - $17.00 Hourly

POSITION OVERVIEW

To provide guests with the highest quality of service in a pleasant and prompt manner. To know proper table settings and Food and Beverage Service. To be helpful and courteous in any manner of guest contact. This industry functions seven (7) days a week, twenty-four (24) hours a day. Regular attendance in accordance with company standards is essential for success in this position.

EDUCATION & EXPERIENCE

• High School Graduate or General Education Degree (GED): or Work Equivalent
• Minimum of 1-2 years of experience in food service preferred.
• Previous training in liquor, wine and food service preferred.
• Certification in alcohol awareness program preferred.
• Previous guest/customer relations training.

QUALIFICATIONS

• Minimum of 21 years of age to serve alcoholic beverages.
• Good understanding of the English language.
• Good communication skills both written and verbal.
• Carry a large oval tray with 6 covered dinners, approximately 20 pounds.
• Exert physical effort in lifting/transporting at least 50 pounds. Push/pull carts and other equipment up to 150 pounds.
• Endure various physical movements throughout the work areas.
• Satisfactorily communicate with guests, management and co-workers to their understanding.
• Work environment - banquet rooms, and all areas of the hotel. Job involves working under variable temperature conditions and noise levels, in indoor and outdoor settings
• Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing and have the ability to work a varied schedule that includes nights, weekends and holidays.