Banquet Service Specialist - Events & Guest Experience

Shaner Group; Hamilton (AK); On-site; USD 17,000 - 28,000; Full time

Job summary

Shaner Hotels is seeking a Banquet Server to deliver exceptional guest service during events and banquets. You will set up tables, assist with seating, and serve food and beverages according to hotel and group requirements.

You will greet guests, respond promptly to needs, and maintain clean, organized service areas while ensuring safety and quality standards are met. Weekend and varied shifts may apply, with flexible scheduling.

Qualifications

• Previous banquet operations or hospitality experience preferred.
• Ability to communicate clearly with guests, management and co-workers.
• High school graduate or equivalent; some college preferred.

Responsibilities

• Set up assigned banquet tables and service areas according to event requirements.
• Retrieve and serve beverages and food orders to guest tables, using hotel specifications.
• Monitor cleanliness, sanitation and organization of assigned stations and service areas.

Skills

Guest service

Communication

Teamwork

Alcohol awareness

Education

High school diploma

Tools

ServSafe training

TIPS training

Job description

Shaner Hotels is seeking a Banquet Server to deliver exceptional guest service during events and banquets. You will set up tables, assist with seating, and serve food and beverages according to hotel and group requirements.

You will greet guests, respond promptly to needs, and maintain clean, organized service areas while ensuring safety and quality standards are met. Weekend and varied shifts may apply, with flexible scheduling.