Banquet Setup & Event Service Specialist

Shaner Hotels; Town of Florida (NY); On-site; USD 21,000 - 34,000; Full time

Job summary

Shaner Hotels in New York is seeking a dedicated Banquet Setup & Service Associate to support event setup, maintenance, and breakdown of banquet spaces while upholding cleanliness and hospitality standards.

You will work to ensure guest satisfaction, assist with various banquet configurations, and maintain safety and sanitation during all events, collaborating closely with teammates to deliver memorable experiences.

Qualifications

• Prior experience in a similar role within the hospitality or events industry preferred.
• Familiarity with banquet room setups (theater, classroom, U-shape) and standard equipment.
• Ability to handle cleaning chemicals safely and follow proper sanitation procedures.
• Strong communication and interpersonal skills with a team-first attitude.
• Knowledge of local attractions and events is a plus.

Responsibilities

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
• Set up and break down function rooms and event spaces based on group specifications and hotel standards.
• Refresh banquet rooms throughout events according to the schedule and service expectations.
• Ensure cleanliness, organization, and proper functioning of all banquet equipment and service areas.
• Maintain safe food and beverage handling practices in alignment with hotel, brand, and company policies.
• Collaborate with team members to provide seamless event service and support.
• Respond promptly and professionally to guest needs, delivering outstanding customer service at all times.
• Stay knowledgeable about hotel amenities, services, and local attractions to assist guests with inquiries.
• Perform other duties as assigned by management.

Skills

Communication skills

Interpersonal skills

Team player

Guest service

Local attractions knowledge

Job description

Shaner Hotels in New York is seeking a dedicated Banquet Setup & Service Associate to support event setup, maintenance, and breakdown of banquet spaces while upholding cleanliness and hospitality standards.

You will work to ensure guest satisfaction, assist with various banquet configurations, and maintain safety and sanitation during all events, collaborating closely with teammates to deliver memorable experiences.