Banquet Server (On-Call) — Guest Service Pro

Concord Hospitality Enterprises; Town of Florida (NY); On-site; USD 25,000 - 36,000; Part time

Job summary

Concord Hospitality Enterprises is seeking on-call banquet servers to deliver exceptional guest experiences at hotel events such as receptions, meetings, trainings and reunions. You will greet guests, anticipate needs, and assist in serving food and beverages to ensure timely, courteous service.

Training is provided for buffet, plated, and reception styles to RCGR standards; you will participate in setup, execution, and post-event clean-up as part of a collaborative hotel team.

Qualifications

• Provide excellent guest service at all times.
• Greet guests and accommodate needs during events.
• Answer questions regarding menu and services.

Responsibilities

• Provide exceptional guest service to all customers.
• Greet guests and be responsible for accommodating all guests’ needs at the attendance of an event.
• Participate in good communication with guests with questions regarding the menu.
• Deliver food and beverages from staging areas to guests.
• Assist other servers during peak periods in delivering food and guest requests.
• Learn and practice buffet, plated, and reception style meal services (training provided) to RCGR standards.
• Anticipate guest’s needs and monitor the guests dining experience to ensure satisfaction with food and service.
• Setup, execution, and clean-up for an event.
• Performs side work to prepare for upcoming events.

Job description

Concord Hospitality Enterprises is seeking on-call banquet servers to deliver exceptional guest experiences at hotel events such as receptions, meetings, trainings and reunions. You will greet guests, anticipate needs, and assist in serving food and beverages to ensure timely, courteous service.

Training is provided for buffet, plated, and reception styles to RCGR standards; you will participate in setup, execution, and post-event clean-up as part of a collaborative hotel team.