On Call - Banquet Server

Concord Hospitality Brand; Alexandria (VA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision

Life insurance

Disability options

401(k) match

Tuition assistance

Discounted room rates

Training and advancement

Job summary

Concord Hospitality is seeking a Banquet Server to deliver exceptional service at receptions, meetings, trainings, and special events. You will work with a team to ensure smooth service and memorable experiences.

This role emphasizes guest focus, attention to detail, and the ability to work evenings, weekends, and holidays. Full-time associates receive competitive wages and comprehensive benefits in a collaborative, growth‑oriented culture.

Qualifications

• High school diploma or equivalent preferred.
• Prior serving or hospitality experience is a plus.
• Strong communication and interpersonal skills.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Commitment to delivering excellent guest service.
• Flexibility to work evenings, weekends and holidays as needed.

Responsibilities

• Provide exceptional guest service to all customers.
• Greet guests and accommodate all guest needs during events.
• Communicate effectively with guests regarding menu questions.
• Deliver food and beverages from staging areas to guests.
• Assist fellow servers during peak periods to fulfill guest requests.
• Learn and practice buffet, plated, and reception-style meal services (training provided) to RCGR standards.
• Anticipate guest needs and monitor dining experiences to ensure satisfaction with food and service.
• Set up, execute, and clean up events.
• Perform side work to prepare for upcoming events.

Skills

Strong communication

Interpersonal skills

Teamwork

Guest service mindset

Flexibility schedule

Education

High school diploma or equivalent

Job description

As a Banquet Server at Concord Hospitality, you will play a key role in creating memorable experiences for our guests during receptions, meetings, trainings, reunions, and other special events. Your passion for service, teamwork, and attention to detail will ensure that every event runs smoothly and leaves a lasting impression.

Responsibilities

• Provide exceptional guest service to all customers
• Greet guests and accommodate all guest needs during events
• Communicate effectively with guests regarding menu questions
• Deliver food and beverages from staging areas to guests
• Assist fellow servers during peak periods to fulfill guest requests
• Learn and practice buffet, plated, and reception-style meal services (training provided) to RCGR standards
• Anticipate guest needs and monitor dining experiences to ensure satisfaction with food and service
• Set up, execute, and clean up events
• Perform side work to prepare for upcoming events

Qualifications

• High school diploma or equivalent preferred
• Prior serving or hospitality experience is a plus
• Strong communication and interpersonal skills
• Ability to work effectively in a fast-paced, team-oriented environment
• Commitment to delivering excellent guest service
• Flexibility to work evenings, weekends, and holidays as needed

Benefits (Full-Time Associates Only)

• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities

Why Join Concord?

At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

“We Are Concord!”

We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.