Banquet Server (On Call) | Base Wage + Banquet Gratuity

Pierhouse Technologies LTD; BLOOMINGTON (MN); Hybrid; USD 17,000 - 25,000; Part time

Job summary

Hilton Minneapolis/St. Paul Airport is seeking a part-time guest services associate to support events and daily guest interactions. You will assist with setup, oversee service standards, and ensure accurate beverage and food presentation for functions.

Ideal candidates communicate clearly, stay composed under pressure, and thrive in a team environment. Flexibility to work nights, weekends, and holidays is required for this role.

Qualifications

• Customer service focused with strong communication skills.
• Ability to work in high pressure situations and maintain professionalism.
• Flexibility to work varying schedules including nights, weekends, and holidays.
• Team oriented with a proactive work ethic.

Responsibilities

• Review BEO's for menu details, room setup, food, beverage and AV needs.
• Assist the set up staff in table, buffet, bar setups, etc.
• Check quality and presentation of food before serving.
• Prepare and serve beverages for the function.
• Provide prompt and professional service to all guests.
• Communicate with Kitchen keeping updated on changes.

Skills

Customer service

Communication

Team player

Pressure handling

Flexibility

Job description

#26-2166

Location Description

3800 American Blvd East, Bloomington, Minnesota 55425

Hilton Minneapolis/St. Paul Airport hotel offers complimentary transportation to and from Minneapolis St. Paul International airport. We are in a prime location near Bloomington, MN attractions and the Light Rail to downtown Minneapolis.

You’ll appreciate our natural surroundings such as the Minnesota Valley National Wildlife Refuge as well as our spacious rooms, modern accommodations and world-class customer service.

Job Description

What you will be doing

• Review BEO's for menu details, room setup, food, beverage and audio visual needs.
• Assist the set up staff in table set up, buffet set up, bar set up, etc.
• Check quality and presentation of food before serving.
• Prepare and serve beverages for the function.
• Provide prompt and professional service to all guests.
• Communicate with Kitchen keeping update on any changes.

Location

Minneapolis Hilton-MNH

Requirements

What we are looking for

• Customer service focused, excellent communication skills, both verbal and written, likes to communicate with guests and associates.
• High work ethic and self-initiative
• Ability to work in high pressure situations
• Flexible to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
• Physical Requirements (In-Office Role)
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10-25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Status

Part-time

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