Banquet Server (On Call)

Regency; Portland (ME); On-site; USD 28,000 - 36,000; Part time

Job summary

Join a vibrant team at a historic hotel in Portland, where you'll play a crucial role in delivering exceptional service during events. As an on-call Banquet Server, you'll ensure guests have a memorable experience by serving food and beverages, maintaining high standards of cleanliness, and collaborating with your team. This position offers flexibility and the opportunity to work in a lively environment, perfect for those who thrive in dynamic settings. If you're passionate about hospitality and enjoy working with people, this role is an exciting opportunity to be part of a dedicated team.

Qualifications

• Ability to perform essential duties satisfactorily.
• Must have basic math skills for handling money.

Responsibilities

• Serve food and beverages to guests during hotel functions.
• Maintain cleanliness and safety in function areas.
• Communicate with Banquet Captain/Manager throughout events.

Skills

Customer Service

Communication

Teamwork

Mathematical Skills

Education

High School Diploma or GED

Job description

The Portland Regency Hotel & Spa is looking for on-call Banquet Serversto join our team! A beautiful Historic Hotel of America located in the heart of Portland's Old Port District.

Summary: To serve food and beverage to guests during hotel functions.

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• To check with the Banquet Captain/Banquet Manager for assigned functions.

• Pick up a Banquet radio, to be worn at all times and sign out banquet keys at Front Desk.

• Returns banquet keys at the end of shift.

• To gather appropriate silverware, china, glassware, and linen for function

• To set tables according to the menu in a consistent manner.

• Prepare rooms for use; adjusting lights, sound adjustments, and temperature as neededbefore guests arrive.

• Be in communication with the Banquet Captain/Manager regarding any special needs.

• To check room signs before the group arrives to ensure correct daily reading and assignment.

• To be familiar with the menu and to serve the guests in a professional manner.

• To set up food on buffets in an attractive manner.

• To replenish all buffet items as needed according to BEO’s quantities.

• Maintain high standards of safety & cleanliness in all areas of the function rooms

• Provide all group guests with a lasting experience of the hotel with intent for return business.

• Maintain proper dining experience, delivering items, fulfilling customer needs, removing courses, replenishing utensils, refilling glasses.

• To do assigned side work for final cleanup. Check with the Banquet Captain/Manager before leaving.

• To effectively work as part of a team.

• Greet all guests warmly with an appropriate greeting.

• Adhere to grooming and appearance standards consistently.

• To keep in constant communication with the Banquet Captain/Manager throughout the event.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mathematical Skills

Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume and distance.

Education and/or Experience

High school diploma or general degree (GED); or one to three months of related experience and/or training; or equivalent combination of experience and education.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Reasoning Ability

Ability to apply common sense understanding to carry out detailed, but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standard situations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, feel; reach with hands and arms; and talk or hear. The employee frequently is required to climb or balance. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust and focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and fumes or airborne particles, extreme cold, extreme heat, and risk of electrical shock. The noise level in the work environment is usually moderate.

Safety

To abide by the safety requirements of the Portland Regency Hotel & Spa and this department as outlined in your safety manual and report all accidents to a supervisor immediately.

Working Conditions

May be indoor or outdoor setting depending on outlet. Varied working conditions are expected. Varying schedule to include evenings, holidays, and extended hours as business dictates.