Banquet Server - Portland Harbor Hotel

Colwen Management Inc; Portland (ME); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking friendly and professional Banquet Servers to join their dynamic team. In this role, you will provide exceptional food service during events, ensuring guest satisfaction and adherence to high standards. This position offers a chance to be part of a growing hospitality group known for its award-winning hotels and commitment to enriching guest experiences. If you have excellent interpersonal skills and thrive in a fast-paced environment, this opportunity is perfect for you.

Benefits

Medical Insurance with Company-Funded HRA

Vision Insurance

Flexible Spending Accounts

Paid Time Off Programs

Employee Assistance Program

401K Plan with Employer Match

Hotel Discount Travel Program

Exclusive Associate Discounts

Training and Development Programs

Qualifications

• Previous server experience preferred.
• Ability to lift and carry trays up to 25 pounds.

Responsibilities

• Ensure banquet rooms are set according to specifications.
• Deliver food and beverages to guests promptly.
• Maintain knowledge of all menu items.

Skills

Interpersonal Skills

Customer Service

Problem Solving

Organizational Skills

Teamwork

Time Management

Education

High School Diploma

Tools

Point-of-Sale System

Job description

Portland Harbor Hotel
Portland Harbor Hotel
468 Fore Street Portland
Portland, ME 04101, USA

Portland Harbor Hotel
Portland Harbor Hotel
468 Fore Street Portland
Portland, ME 04101, USA

Portland Harbor Hotel, a Colwen Hotels Property, is in search of friendly and professional Banquet Servers to join our team. In this role you will be responsible for providing smooth and efficient food service to guests during events.

Colwen Hotels is a dynamic and growing hotel company, with an extraordinary portfolio of award-winning hotels. We are a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward- thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today, and we strive to keep our ideas fresh. We currently have 40 hotels in our portfolio operating across 10 states.

General Responsibilities:

• Ensure banquet rooms are set according to banquet event orders and management specifications.
• Acknowledge and welcome each guest with a smile, eye contact, and a friendly greeting (use guest name whenever possible).
• Take orders from guests and deliver to appropriate person to execute.
• Review and understand event plan at beginning of each shift.
• Maintain knowledge of all menu items and composition.
• Delivers food, beverages, condiments, and other requested items.
• Ensure that food is prepared correctly and to the guest’s satisfaction; return incorrect or improperly cooked items to the kitchen.
• Collect plates and clear table as guests finish their meal.
• Adhere to all applicable Colwen and brand standards for food and beverage service and compliance with state liquor policies.
• Clean designated areas in accordance with defined procedures.
• Ensure sideboards are adequately stocked.
• Set tables to standards, and that all items are clean and in good repair.
• Assist with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments.
• Perform other related duties as assigned.

Requirements:

• Excellent interpersonal and customer service skills, ability to solve problems
• Previous server experience preferred
• Ability to operate point-of-sale system
• Ability to work quickly and efficiently
• Organizational and time management skills
• Ability to work with a team
• Ability to maintain personal hygiene
• Must be able to lift, balance and carry trays of food weighing up to 25 pounds
• Ability to work varied hours, including nights, weekends and holidays

We’ve got you covered: Benefits & Perks

• Medical Insurance with Company-Funded HRA
• Vision Insurance
• Flexible Spending Accounts
• Wide-Array of Supplemental Insurance Offerings
• Paid Time Off Programs
• Employee Assistance Program
• 401K Plan – Traditional & Roth Options with Employer Match
• Hotel Discount Travel Program for Associates & Family
• Exclusive Associate Discounts – Travel, Entertainment, & Retail
• Training and Development Programs

Colwen Hotels is an equal opportunity employer. EOE M/F/D/V

Qualifications

Skills

Behaviors

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Motivations

:

Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.