Banquet Server - On Call

Sage Hospitality Group; Aurora (CO); On-site; USD 14,000 - 20,000; Full time

Benefits offered by this job

Employee Assistance Program

Sick Pay

Sage Hotels and Restaurant Discounts

Free On-Site Parking

One free hot meal per shift

Employee Referral Bonus up to $1,000

Job summary

The Benson Hotel & Faculty Club in Aurora, Colorado is seeking a courteous banquet server to support event service at The Benson. The role requires open availability for nights, weekends, and holidays and involves serving guests, setting up banquet stations, and keeping service areas orderly.

Applicants should have a high school education and at least 3 months of similar experience, with basic knowledge of customer service and food service operations.

Qualifications

• Must be able to provide friendly, accurate service and handle restaurant and kitchen operations.
• Basic knowledge of customer service principles and food service functions.
• Read and interpret BEOs and follow setup procedures.

Responsibilities

• Read BEO and complete set-up.
• Set tables in assigned area correctly and neatly.
• Greet and serve guests following service policies.
• Handle guest checks and cash transactions per procedures.
• Complete assigned sidework and maintain a clean station.
• Work flexible shifts including mornings, evenings, weekends and holidays.

Skills

Customer service

Food service operations

Education

High school diploma

Tools

Cash handling

Job description

Applications open until 10/07/2026 or until filled.

Position does require open job availability (must work nights/weekends/holidays).

A Modern Pioneer’s Retreat at the Heart of Colorado Innovation

Nestled within the dynamic UC Anschutz Medical Campus in Aurora, The Benson Hotel & Faculty Club is where innovation meets rejuvenation. Designed as a refined gathering place, our boutique hotel invites business leaders, global thinkers, students, and creatives to connect, collaborate, and recharge. Reflecting the pioneering spirit of the West, The Benson offers a luxurious yet approachable atmosphere—a sanctuary where hospitality, discovery, and community flourish.

Under general supervision, provides prompt and courteous food service to customers. Set-up, service and break down assigned functions in a safe, accident-free manner.

• Read BEO and know how to complete a set-up.
• Set tables in assigned area correctly and uniformly.
• Keep station neat and clean while servicing guest per established policies and procedures.
• Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment.
• Assist Lead Banquet Server in setting up/breaking down buffet or other special food service tables and equipment.
• Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
• Follow all guest check and money-handling procedures when serving a-la-carte and beverage orders.
• Complete assigned sidework.
• Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards at all times.
• Able to work flexible shifts to consist of mornings, afternoons, evenings, weekend and holidays.
• Travel requirements - local travel for outside catering functions only.

Education/Formal Training

High school education or equivalent.

Experience

Previous experience in similar position of 3 months or longer.

Knowledge/Skills

• Must have basic knowledge of customer service principles, food service function, and restaurant and kitchen operations.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs.
• Carrying trays, dish racks, glass racks, etc using both hands at 20 -40 lbs.
• Must be able to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
• Bending/kneeling Ability to bend to lower level cabinets and lift trays.
• Mobility Maneuver in narrow areas and between seated guests.
• Continuous standing required to service guest functions; 100% of the time scheduled.
• Climbing approximately 12 steps 20% of 8 hours.
• No driving required.
• Must have moderate comprehension and literacy to read use records and all special requests.
• Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing.
• Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.

Environment

Physically strenuous prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees.

• Employee Assistance Program
• Sick Pay
• Sage Hotels and Restaurant Discounts Worldwide
• Free On-Site Parking
• One free hot meal per shift
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

USD $12.14 - USD $12.14 /Hr.