Banquet Server (On-Call)

Four Seasons; Austin (TX); On-site; USD 19,286,000 - 30,307,000; Full time

Benefits offered by this job

Employee meals prepared by the FourSe​

Dry cleaning for uniforms

Parking in Downtown Austin

Job summary

Four Seasons Hotel Austin is seeking a Banquet Server to join our Food & Beverage team. The ideal candidate delivers warm, genuine service for all group and social catering events, both on property and off-site, with attention to guest needs and flawless execution.

The role requires 1–2 years in Food & Beverage, excellent communication, and TABC & Food Handlers Certifications. Flexible schedule, with support for growth within Four Seasons Austin.

Qualifications

• MICROS knowledge or familiarity is preferred.
• 1–2 years’ experience in Food & Beverage is preferred.
• Strong communication skills are essential.
• TABC & Food Handlers Certifications required.
• Work authorization in the United States is required.

Responsibilities

• Deliver warm, genuine service for all group and social catering events, on and off site.
• Set up and break down events with precision and ensure decor and equipment meet standards.
• Communicate clearly with the team to support seamless coordination.
• Handle guest interactions with confidence, professionalism and problem solving.
• Assist guests with questions about hotel services, hours, and event details.

Skills

Strong communication skills

Education

TABC & Food Handlers Certifications

Tools

MICROS

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location

Austin's particular brand of cool is evident in every detail of our lakeside retreat, as unique as the city itself. Poised in the heart of downtown- on the banks of Lady Bird Lake-the Hotel offers a convenient escape for those looking to explore Austin's iconic happenings from a secluded oasis. Offering 286 total guest rooms and suites, two award-winning dining outlets (Ciclo and Live Oak), a luxury spa, and 17,121 sq. ft. (1,591 m2) of event space, we remain one of Austin's first and longest-standing luxury hotels. Guests come for our legendary service and well‑appointed accommodations and then return for our exciting seasonal activations and ever‑evolving food and beverage offerings.

About the role

Four Seasons Hotel Austin is seeking a Banquet Server to join our dynamic Food & Beverage Team. The ideal candidate will have excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other's contribution and importance.

What you will do

The Banquet Server will deliver warm, genuine service for all group and social catering events, both on property and off‑site. Maintain strong awareness in all service areas and anticipate guest needs to create memorable experiences. Set up and break down events with precision, ensuring all decor and equipment meet Four Seasons standards. Communicate clearly with the team to support seamless coordination. Handle guest interactions with confidence, professionalism, and effective problem‑solving. Accommodate special requests when possible and resolve concerns with grace. Assist guests with questions about hotel services, hours, and event details.

What you bring

• Knowledge of MICROS preferred
• One to two years' experience working in Food & Beverage preferred
• Strong communication skills
• TABC & Food Handlers Certifications required
• Work authorization in the United States

What we offer

COMPLIMENTARY

• Employee meals prepared by the Four Seasons Culinary Team
• Dry cleaning and alteration of employee uniforms
• Parking in Downtown Austin during work shifts

DISCOUNTED

• Discounted public transportation options
• Four Seasons beds and bedding
• Gold's Gym membership

ADDITIONAL

• 401k participation with a company matching program
• Growth opportunities within Four Seasons

Schedule & Hours

As our hotel is open 24/7 , 365 days a year, we expect our Banquet Server to be flexible in working mornings, evenings, weekends, and holidays.

Culture and Diversity

The greatest strength of Four Seasons is the diversity of our people. Celebrating diversity ensures a strong culture as we build on our foundation of the Golden Rule. The Four Seasons culture journey is continuing to grow with our Diversity, Inclusion and Belonging focus.

Equal Opportunity Employer

Four Seasons is an Equal Opportunity, Aff…n. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal